Reviews

  • 10

    Super Friendly

    Posted 21 September

    I can’t recommend Proper Heat highly enough! From start to finish, the service was absolutely outstanding. When we had an urgent plumbing issue, they responded quickly, arrived right on time, and immediately put us at ease with their professionalism and knowledge. The team was courteous, respectful of our home, and explained everything clearly before carrying out the work. Not only did they solve the problem efficiently, but they also went above and beyond—checking the rest of the system and offering helpful maintenance tips to prevent future issues.
    Verified reviewer
    Job location: GU21
  • 10

    We always use Proper Heat.

    Posted 05 August

    We've used Jay a few times now for our boiler service and to have a new radiator installed. He's highly skilled / knowledgeable, always polite, tidy and on time. Want a job done properly? Call Jay at Proper Heat.
    Verified reviewer
    Job location: RG24

    Response from Proper Heat LTD

    Thank you for the review is much appreciated

  • 10

    Boiler repair

    Posted 01 August

    Great experience fixing my boiler. Would definitely use again
    Verified reviewer
    Job location: GU22

    Response from Proper Heat LTD

    Happy to get your boiler back and up and running for you

  • 10

    Boiler service and care plan.

    Posted 31 July

    We had Jay over after buying our new house. He serviced our boiler and we are now registered on a service plan so that 1 less thing to worry about in the future. He talked us through how the system worked and even sorted a couple of radiators that had not been working. The service plan is a big plus for us, we would much rather have a trustworthy local company at the end of the phone over one of the giant faceless nationals.
    Verified reviewer
    Job location: GU10

    Response from Proper Heat LTD

    Pleasure to meet you. Now As a member of our care plans feel free to contact whenever you may need

  • 10

    10/10 business

    Posted 31 July

    Great communication, very efficient in fixing the boiler, would highly recommend, we have also signed up for the care plan package Definitely 10/10
    Verified reviewer
    Job location: GU2

    Response from Proper Heat LTD

    Thank you for your review, glad we could get your boiler working again

  • 10

    Know exactly where you stand with the whole process

    Posted 31 July

    Proper Heat were great to deal with from start to finish and very transparent. Easy booking, was kept in the loop all the way through with reminder messages and even could track the engineer on the day. Serviced boiler efficiently and have been added into there system for my annual boiler service for next year
    Verified reviewer
    Job location: GU2

    Response from Proper Heat LTD

    Thank you for your kind review, glad to be of assistance