Reviews

  • 10

    Alarm panel replacement

    Posted 12 December

    Darren came out to replace the alarm panel. On fitting it was discovered the previous installer had locked the system down with an engineer code. Despite this Darren was able to source the necessary part to get over this issue and get the system back to full working order. Thank you
    Verified reviewer
    Job location: M7
  • 10

    Would definitely recommend

    Posted 20 November

    We have been really pleased with the level of service received. After searching online for a reputable company, I chose Prolect based on the reviews. We have not been disappointed. Darren has carried out an excellent job installing both CCTV and internal burglar alarm system. He worked solidly throughout and the work is exceptionally neat. Darren is very polite, approachable and thoroughly explained how to use the system. We had a couple of minor teething issues after the installation and Darren came straight back to adjust the system to our requirements. I would definitely recommend.
    Verified reviewer
    Job location: M41
  • 10

    Alarm & CCTV system

    Posted 28 September

    Following a recently built extension at our property we wanted to update our alarm system, and have a new CCTV system installed to help us feel safe and secure. Darren is a great worksman, he is very knowledgeable, and suggested a good solid system for our property and provided a prompt quotation. Work was carried out in one day, to a very high standard, no mess left behind, and once installed Darren took the time and effort to carefully explain how each system worked, and the various features which we might find handy, also saying if we had any questions at all do not hesitate to call. 10/10
    Verified reviewer
    Job location: M20
  • 10

    Very expensive

    Posted 12 July

    Excellent service but very expensive. Did not return as promised
    Verified reviewer
    Job location: M33

    Response from Prolect Security Systems

    I attended site as the customer wanted a quotation to replace the system as it had stopped working. I identified the fault and fixed the system within 30 mins saving the customer a lot of money on a new system. I charged £100+vat for the callout.

  • 10

    Intercom Repair

    Posted 27 June

    Darren was incredibly helpful fixing out intercom system. We had been told it needed to be replaced, and he came and tested the system and then carried out the repair. He was very easy to communicate with and arrange the appointment, very friendly and polite, and we were really impressed with his work. Will definitely use his service again, and would highly recommend to anyone! Thanks Darren
    Job location: M1
  • 10

    Alarm Box Moved

    Posted 25 June

    Darren was very professional throughout the entire process in moving my alarm system into the garage and supplying a new Bluetooth system. He contacted me when he said that he would and turned up at the time he had arranged. Nothing was too much trouble . He listened to my concerns and he explained how the problem could be resolved . He worked efficiently and went the extra mile even putting my hooks back on the wall. He cleaned up after himself and left everything just as it was . He gave clear instructions of how to use the new alarm system and left his details for further advice .
    Verified reviewer
    Job location: M24