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Reviews

  • 10

    Excellent work, attention to detail and sensitivity to circumstances

    Posted 1 week ago

    Prokil Tunbridge Wells carried out two surveys and an extensive programme of works on a rented property. For various reasons, the project was tricky and required sensitive treatment as well as efficiency against tight deadlines and technical expertise. We are delighted with the service that the company provided, and in particular the close personal attention given by Tom Hounds, Neil Harrold and Colette Saunders. We have no hesitation in recommending this company to anyone looking for their specialist services.
    Job location: DA15

    Response from PRO SOUTH EAST LTD

    Dear Alan, it was a pleasure working alongside you during this tricky and sensitive work with the tight deadlines and we are very pleased that we achieved the necessary requirements and provided a professional and expert service and wish you all the best.

  • 10

    Glen and Steve

    Posted 06 November

    Glen did an excellent job. He was at all times helpful, friendly and professional. We are very pleased with his work. Steve was also very helpful in advising me about a couple of other damp patches in the house.
    Job location: ME18

    Response from PRO SOUTH EAST LTD

    Thank you Mike for the positive and great feedback in respect to Glen and the excellent job he has done and his friendly professional approach and that Steve's advice in respect to other damp patches in the house. It has been a pleasure to work with you.

  • Daniel P
    10

    inspection and report on why moisture damage is occurring around a fireplace.

    Posted 01 November

    agreed a date and time. they were prompt, made good recommendations and provided a report with quotes to complete the work.
    Verified reviewer
    Job location: TN10

    Response from PRO SOUTH EAST LTD

    Dear Daniel, thank you for kind feedback in respect the survey and report that Prokil carried out at your property. It has been a pleasure working with you. Many thanks Colette

  • 9.67

    Listen to the advice given

    Posted 24 October

    Very efficient and friendly gentleman helpful advice.
    Job location: ME7

    Response from PRO SOUTH EAST LTD

    Morning Michael. Thank you so much for providing positive feedback in respect to your surveyor, Neil and that you have receive helpful advice along with efficiency. Neil is very knowledgeable and provides great advice.

  • 10

    Reliable, friendly and knowledgeable company.

    Posted 23 October

    We have had a great experience with Pro South East Limited. They have been super helpful, reliable and communication has been excellent, particularly with Colette. The team who did our surveys and remedial work, Neil, Steven and Cameron, were punctual, knowledgeable and extremely courteous. We have been extremely satisfied with our experience and would recommend this company wholeheartedly.
    Verified reviewer
    Job location: TN21

    Response from PRO SOUTH EAST LTD

    We very much appreciate your kind review which is super kind of you, we are delighted to hear our communication and reliability has been great and that our team are knowledgeable, courteous and punctual. Its been an absolute pleasure to work with you.

  • 9.33

    Remedial damp proofing and laying new floor base

    Posted 09 October

    Thoroughly professional and reliable. We are pleased with the work that has been done and the care and attention that went into that. Our floor was completed on time and on budget. Particular shout out to Tom - he put a lot of effort into making sure everything was spot on and we appreciated that. Would definitely recommend.
    Verified reviewer
    Job location: TN3

    Response from PRO SOUTH EAST LTD

    Thanks for the positive feedback you kindly provided. We are delighted to hear that you have been pleased with our services throughout and the budget to complete the required work. Much appreciate your kind comments for Tom, a valued member of our team.