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Reviews

  • Amber D
    9.33

    Damp survey

    Posted 5 days ago

    The surveyor arrived promptly, was very thorough. Gave very good advice on the day followed by a detailed report a little over a week later explaining my options. Would recommend.
    Verified reviewer
    Job location: ME15

    Response from PRO SOUTH EAST LTD

    Hi Amber, thank you for your positive feedback and that you found our surveyor to be very thorough offering good advice with a detailed report. We greatly appreciate your feedback and recommendations. All the best Colette

  • 10

    Great Work

    Posted 6 days ago

    Whilst selling our property the review identified certain issues with damp Prokil were contracted and they : Carried out remedial works in preparation Resolved the situation Made good the remedial works They delivered on time and provided a 10/10 service
    Job location: TN1

    Response from PRO SOUTH EAST LTD

    Morning Stephen Thank you for your positive feedback following the survey and subsequent work we carried out at your property which you are selling. It has been a pleasure to work with you and we are delighted to hear our service has been a 10/10. All the best Colette

  • Mark B
    10

    Replacement of damp course membrane and repointing

    Posted 16 March

    Speedy response and survey completed. Started on time, tidy working and kept up to date on progress. All completed and cleared, leaving a smart finish.
    Job location: TN22

    Response from PRO SOUTH EAST LTD

    Dear Mark, thank you very much for your positive review. We are very pleased to hear you are pleased with the service received from Prokil Tunbridge Wells. It has been a pleasure working with you and we are pleased we fulfilled our requirements as expected.

  • 10

    Highly Recommend

    Posted 13 March

    We had a great experience with this damp and timber specialist company. From the first enquiry through to the work being completed, the whole process was professional, efficient, and clearly explained. A special mention has to go to Colette, who was incredibly helpful throughout. She was always quick to respond, kept us updated, and made the whole process smooth and stress-free. It’s rare to find someone so organised and genuinely supportive when dealing with property issues. The team were knowledgeable, thorough in their assessment, and provide reasonable quotations for works required.
    Job location: ME8

    Response from PRO SOUTH EAST LTD

    Thank you very much for your kind review which is hugely appreciated and we are so pleased to hear you are happy with our services and professionalism, along with efficiency. We are pleased to hear that the process is made stress free and provides the required support. It is always a pleasure working with you thank you for your business. Much appreciate your kind words for myself. All the best Colette

  • 10

    Prokil Tunbridge Wells

    Posted 20 February

    Prokil carried out the damp proofing on my house. They were very punctual on starting the work. The technicians Lewis and Cameron, were very polite and respectful, their workmanship was excellent and very professional. The contract manager Steven was professional and helpful and contactable at all times. The work carried out was finished in the timescale given. My house was left very clean with all debris removed. I would highly recommend Prokil and I am extremely pleased with the finish product.
    Verified reviewer
    Job location: TN23

    Response from PRO SOUTH EAST LTD

    Dear Catherine, thank you for your positive feedback. Our team are very grateful to received positive feedback and we are very pleased to hear that you have been delighted with our services. It was great to work with you and thank you for choosing Prokil. All the best Colette

  • 10

    Great service

    Posted 13 February

    I have recently had a damp survey conducted by Neil from Prokil. I found him to be friendly, helpful, professional and courteous. His guidance was measured and practical. I feel very confident about proceeding with the work recommended and would thoroughly recommend Prokil to anyone worried about damp concerns.
    Verified reviewer
    Job location: TN4

    Response from PRO SOUTH EAST LTD

    Dear Jo thank you so much for your very kind review in respect to the survey carried out by Neil and have been really pleased with his professionalism and courtesy along with providing practical guidance and advice. Neil is very knowledgeable and is extremely grateful to receive your positive feedback. Thank you so much for your recommendation of Prokil's services. All the best.