Download app

Reviews

  • 10

    Cleaning Hall Carpet and Cleaning bad Stain

    Posted 10 April

    The cleaning of my carpet was carried out professionally and very satisfactory. I also had a coffee stain in my living room which was quite bad and this was also dealt with professionally and I was pleased with the result.
    Verified reviewer
    Job location: S03
  • 10

    Cleaning carpet on stairs, landing, dining room and entrance.

    Posted 05 March

    Prompt reply, cheerful at work, carpets look much better at a good price.
    Verified reviewer
    Job location: TN17
  • 10

    Carpet Cleaning

    Posted 05 March

    Pro Carpet Cleaning were just that, professional! Callum was a very pleasant chap and explained the process and managed expectations over what was possible. The clean actuallly exceeded my original expectations and I would have no hesitation in booking them again.
    Job location: SO18
  • 10

    Lounge carpet cleaned including stain removal.

    Posted 31 January

    Excellent service by Terry. Arrived on time, incredibly friendly and helpful, finished in half the estimated time, reasonable price. A faultless service that exceeded expectations. Highly recommended. Thank you Terry!
    Verified reviewer
    Job location: BN43
  • 2.25

    cleaning leather furniture

    Posted 12 December 2024

    Earlier this year I asked Pro carpet cleaning to quote for cleaning a leather arm chair and a three seat sofa, I pointed out there was a stain from hair/head they quoted £160. I accepted the quote, a date was set. Their operative arrived and set up his equipment and started work, I retired to another room ,when he finished the suite was very wet , I paid cash he said it would take a couple of days to dry. When dry it was apparent a lot of colour had been removed and the stain was even worse the leather was now dry and cracked. This damage has been denied and I have felt intimidated by them.
    Verified reviewer
    Job location: ME20

    Response from Pro Carpet Cleaning Ltd

    You were quoted £160 but only paid £100 and were refunded £130 due to your dissatisfaction. Water wasn’t used as was explained and the sofa was in a poor condition to begin with.

  • 10

    Carpet steaming

    Posted 11 December 2024

    Just had my carpet cleaned and I am super happy that you sent callum !! I just wanted to leave a review for callum !! He was so good and perfect at his job moreover he had a lovely smile and a great attitude towards work !! We are so glad that we could have someone like callum his positivity made our day !! He made sure that each and every thing is moved and cleaned 100%!! He is an asset to the company no doubt about it !! Happy and a great professional!! Will surely ask for callum again in my next booking !! Take care and thank you again !! You guys are the best !!
    Verified reviewer
    Job location: RG21