Reviews

  • 0

    Unprofessional

    Posted 10 April

    Unprofessional. I called them in for an EICR test and the young guy who was sent by this company, was on his phone rather than testing. Then he left the premises without saying a word. The report came with 10 days delay and most importantly, the previous outcome for my flat was done less than 3 years ago and it was satisfactory, all of a sudden their new report shows lots of faults. It could have at least said something during the visit but nope. Got the money and bye bye!
    Verified reviewer
    Job location: W12

    Response from Primelectrics Limited

    Good afternoon, After reviewing your complaint, we believe this is not an accurate reflection of our service. Our engineers use phones to take photos for compliance and verification, not for personal use. We cannot verify previous reports or take responsibility for third-party results. Engineers are also not permitted to discuss findings on-site to avoid confusion before QA checks. We were not contacted directly and would have been happy to resolve this. Please email us to discuss further. Kind regards, The Primelectrics Team

  • 10

    A Gold Standard for Quality and Service

    Posted 13 February

    Giorgio and the team at Primelectrics limited are exceptional. I hired them a few years ago to do an Electrical Installation Condition Report, and related electrical services. I have been consistently impressed ever since. The service was outstanding - from the expertise and quality of work, to the genuine customer care and integrity shown throughout. What stands out most is the consistency; the same experience had and high standards remain today. I will definitely be using their services again, and would do so with absolute confidence and pleasure. Thank you Primelectrics. Highly recommended!
    Verified reviewer
    Job location: W12
  • 9.67

    EICR Certificate done efficiently

    Posted 07 January

    Primelectrics helped us with a EICR certificate in a very efficient and easy manner. Being landlords abroad, it is very important to be able to book appointments for our tenants in an easy way, and Giorgio and the team have been very responsive from the first contact. We also had to make repairs to bring the system up to speed, which they offered at a competitive price for the market. Overall a very smooth experience.
    Job location: N15
  • 9

    Work completed efficiently

    Posted 20 November 2025

    Primelectrics were very efficient. They carried carried review of the electrical installation. The work was done in a timely manner,
    Verified reviewer
    Job location: W2
  • 10

    What a great company

    Posted 04 November 2025

    I am delighted that I found this company. They have been very responsive, arrive when they say they will and do an excellent job. On the admin side they are also excellent. Well done!
    Job location: N8
  • 10

    EICR carried out on time

    Posted 14 October 2025

    Needed an EICR. Easily arranged and electrician sent text on the day saying when he'd arrive. And he did arrive on time... Certificate issued to me by email following payment. Happy to use again for this.
    Verified reviewer
    Job location: WD18