Trade cover image

Primary Heating

10/10

Horley, Surrey

Checkatrade member since November 2017
5

Services

  • Air Source Heat Pump Installation - ASHP
  • Emergency Central Heating Repair
  • Gas Boiler Installation
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Installation
  • Gas Central Heating Servicing / Repair
  • Gas Cooker Installation
  • Gas Safety Checks - CP12
  • Smart Thermostats

Customer Reviews

Write a review

10 /10

Based on 3 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (105)

  • 10

    Great service

    Posted 20 March

    Another friendly and professional service from Karl. Highly recommended.
    Job location: GU7
  • Hina L
    10

    New flue section installed

    Posted 19 March

    I connected with Karl after posting a job request on Checkatrade. He responded within minutes, and we spoke over the phone shortly after. I explained the issue, and he kindly offered to come round the next day, with availability to carry out the work the following day. Karl was prompt, polite, and extremely knowledgeable. He took the time to talk us through all the available options and clearly explained what he could do for us. The work has been completed to a very high standard. I highly recommend and will be using Karl for any future needs.
    Verified reviewer
    Job location: RH11
  • 10

    Primary Heating

    Posted 29 May 2025

    First class knowledge, service and communication from Karl - who's also a really good bloke!
    Verified reviewer
    Job location: RH3
  • 10

    Hive fitting

    Posted 16 May 2024

    Efficient, very polite, friendly, knowledgeable and tidy. The adjectives could go on and on and we were so happy with Karl's visit and the other advice he gave us when asked. We would most definitely recommend and use him again. Thank you!
    Job location: RH1
  • 9.75

    Under the sink leaking

    Posted 15 May 2024

    The service and quick response were great. We are very grateful!
    Verified reviewer
    Job location: RH6
  • 10

    Boiler Service

    Posted 14 May 2024

    Karl had good communication skills notifying us of time to get there. They were able to fit us earlier than expected which was very good as found that our Boiler had never had a service, Karl was very professional and was determined to get our boiler serviced properly even though this meant having to leave to find parts as they were not very common given the age of our boiler. Karl got the boiler serviced properly. Very happy with his work, he kept us informed the whole way through which puts us at ease. He was very friendly, kept the workspace tidy. Would use again, thank you
    Verified reviewer
    Job location: RH11

Photos

Company Info

Owner

Mr Karl Ebert

Sole Trader

9 years on Checkatrade

VAT Registered

No

Domestic WorkFree EstimatesInsurance Work Undertaken

Welcome to Primary Heating.

We are experienced in the installation of heating systems and boiler installations. We have many years’ experience within the plumbing industry and pride ourselves on giving an excellent customer service.

We can cover a variety of tasks including plumbing, heating, hot water and gas work.

We are based in Horley and willing to cover most of the Surrey area.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since November 2017

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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