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Primary Flow

9.97/10

Gravesend, Kent

Checkatrade member since October 2019
5

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Website

Services

Emergency Central Heating Repair
Gas Boiler Installation
Gas Boiler Servicing / Repair
Gas Central Heating Installation
Gas Central Heating Servicing / Repair
Gas Cooker Installation
Gas Safety Checks - CP12
Smart Thermostats

Customer Reviews

Write a review

9.97 /10

Based on 22 reviews over the past 12 months

Quality of work

Reliability

9.95

Communication

9.95

Reviews (123)

K
Kellie C
10
Installing radiators
Posted 2 days ago
Tony has completed a few jobs for us now and each time is reliable, prompt, professional and gives great advice. Most recently he helped fix bad work from another trades person. Will always recommend him for plumbing works!
Verified reviewer
Job location: DA16
10
Goes above and beyond to ensure customer satisfaction
Posted 18 March
I wanted to take a moment to express the exceptional service Primary Flow provide. Your professionalism, and commitment to customer satisfaction. Always arrives on time, and always does a good job with good advice on solutions to the problem. I would recommend there service to family and friends. Really happy with the service you provided.
Job location: DA2
A
Andrew G
10
Miracle worker
Posted 16 March
I gave Tony a hell of a task: fitting a Wilo conversion pump kit to the horror show that is an old Ideal Isar boiler. I don't think you'd find another guy within a 100-mile radius who'd take this on for a fixed price and succeed. I was incredibly impressed by Tony's dogged determination to get the system fixed and am grateful for his expertise. He stayed until the house was warm. We’ll certainly be using him for our overdue boiler replacement in due course. Highly recommended.
Verified reviewer
Job location: DA12
10
Great service, fast and efficient at a competitive price.
Posted 09 March
The quote was competitive and the work was carried out immediately. Even though the job required extra work, because my existing pipework was old and not compatible, Tony did the work for the price of the quote. The work carried out was excellent, neat and to a high standard. Tony was polite, helpful and kept me informed regularly about the work he was carrying out. I would thoroughly recommend Primary Flow.
Verified reviewer
Job location: DA12
10
Reliable and Professional service
Posted 13 February
Tony from Primary Flow had been the person I go to for all heating and plumbing problems. He is very knowledgeable professional- tidy and reliable. I have been a customer for a few years and have always received good service.
Verified reviewer
Job location: DA13
9.67
Very professional
Posted 13 February
Very professional work in both the quotation process and installation. Great choice of boiler which does everything I need.
Verified reviewer
Job location: DA11

Photos

+58

Company Info

Owner

Mr Tony Jacobs

Ltd Company

7 years on Checkatrade

VAT Registered

Yes: 435475384

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Primary Flow can offer a full gas central heating service, from designing the heating system for optimum performance and value, installing the boiler, pipework and radiators in a neat and tidy manner and finally continued servicing of the system if required.

All central heating systems are individually designed to suit your property, match your needs and include your choices. I also recognise that you may have your own preferred make or manufacturer although I would also recommend certain manufacturers because of their reliability, performance, value, and serviceability.

I am honest and reliable, I believe in helping my customer with any questions they have, and to explain the whole process of the service that they require, whether it is for a new boiler replacement or a complete bathroom re-fit, my aim is to provide you with a service that you are happy with and to make the whole process as smooth as possible.