Michael explained each part of the work needed, and gave a price for each part, which I agreed to. The work seems to have been completed to a good standard. It was only after the 3-man team had left that I reflected on how long the work had taken ( 2 1/2hrs) and how much I had been charged for labour (roughly £1000) that I began to question what I had been charged for what were standard roof repairs (replacing a tile, valley re-bedding, lead re-sealing and ridge re-pointing). I contacted Michael to say that £125 per person per hour seemed unreasonable, but he still felt the price was fair.
Response from Prestige roofing and guttering
Thank you for your feedback. The work was quoted and agreed as a fixed price, not on an hourly basis. The cost reflects the full service provided, including a skilled three-man team, all guaranteed materials, and associated costs such as diesel, transport, and equipment. The job was completed efficiently due to experience and preparation, not because it was overcharged. The agreed price covered all repairs to a professional standard, and we believe it was fair for the quality and guarantee provided.