Premium home improvements
Kidderminster, Midlands
Checkatrade member since 2023
Customer Reviews
Write a review9.38 /10
Based on 29 reviews over the past 12 months
Quality of work
9.38
Reliability
9.41
Communication
9.93
What customers are saying
AI-generated from customer reviews over last 24 months
Premium Home Improvements receives praise for their quick response times, efficient work, and clear communication, often providing photo and video updates; however, some customers have reported issues with incomplete work, unresolved leaks, and poor communication after payment, leading to dissatisfaction and legal action in a few cases.
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Reviews (54)
- AAnonymous
9.67 Hole in roof felt
Posted 3 days ago
The company was observant when completing their quote and when carrying out the job. They were polite and respectful and if there was any issues or further recommendations their communication was clearVerified reviewerJob location: B60 10 Full Roof replaced as well as facia, soffits and guttering
Posted 27 May
Recently had the roof, facia, soffits and guttering replaced on my property by Jack and his team and I’m really pleased with the results. From the initial discussions about the work required to completion of the job, the entire process was handled professionally. The team were punctual, friendly and kept the site clean and organised. Jack talked us through all the options available, gave competitive quotes and answered any questions we had. I would definitely have no hesitation to use again.Verified reviewerJob location: WS12- AAnonymous
9.33 Gutter repair
Posted 27 May
Job location: DY3Communication and responsiveness was very good. Came on time, didn't feel he was trying to get extra work by telling me all the things wrong with guttering and facia. Seemed to know what he was talking about about, carried out work efficiently and showed me video of the job and consequent water flow. - AAnonymous
10 installation of roof soffits
Posted 06 May
Company provided a great service for a good price. Work was carried out as requested and worker was even able to advice on further items needed for the roof. I have since booked with them again.Verified reviewerJob location: DY9 - AAnonymous
10 Flat roof repair from two flues removed.
Posted 24 April
Great communication from the start, reliable, competitive quote and great quality of work. Really pleased with Jack and would recommend using them.Verified reviewerJob location: B17 10 Roof replacement
Posted 31 March
Jack was very quick and efficient throughout the process. He made it stress free for us especially when we were worried about getting it replaced. We are so happy with how it has turned out and would highly recommend them. Thanks again guysVerified reviewerJob location: DY13
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Company Info
Owner
Mr Jack Fitzgeorge
Sole Trader
2 years on Checkatrade
VAT Registered
No
Premium Home Improvements is well known as an experienced and professional West Midlands based Roofing Company. We provided clients with top of the line services that cater to their specific project needs and management requirements, and all at the most competitive rates. Contact us today for a free quotation and find out how we can help. All of our new installations are guaranteed.
This trade passed up to 12 Checkatrade vetting checks
Member since 2023
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