Reviews

  • 10

    Outstanding Emergency Response – Above and Beyond Service

    Posted 06 June

    Excellent service from Preferred Plumbing today. After getting home from holiday at 4am, we discovered that our toilet had developed a significant leak which had spread beyond our flat and into the shared lobby area. We were also concerned that water had begun affecting neighbouring walls, making it a stressful situation that needed urgent attention. We called Preferred Plumbing at 10:30am. My partner had managed to replace most of the faulty parts himself to reduce the leak, but as he’s not a plumber there were still issues we couldn’t identify or fully resolve. By 12pm, a plumber had alre
    Job location: PE19
  • Karen H
    10

    Cistern problems

    Posted 01 June

    Excellent service when booking with this company The young man arrived and managed to solve both problems that I had with the toilets He was very professional and his work ethic was second to none. Thank you Would highly recommend this company and use again in the future
    Verified reviewer
    Job location: PE2
  • Mudra K
    10

    Excellent Service & Professional Installation

    Posted 29 May

    We recently had a rain shower installed and were very happy with the service provided. Communication throughout was excellent, especially around timings and appointment updates. We also appreciated the clear explanation of the available options, along with the pros and cons of replacing our normal shower. The installation was carried out efficiently, and the service person was polite, professional, and knowledgeable throughout. Overall, a smooth and positive experience — highly recommended.
    Verified reviewer
    Job location: PE28
  • Grant H
    10

    fix kitchen sink leak, replacing bathroom sink faucets

    Posted 18 February

    On time/ did the work required with minimum of fuss, everything great
    Job location: MK45
  • Megan B
    10

    replace cracked plastic elbow on boiler condensation pipe

    Posted 09 January

    good communication, friendly engineer, they had the materials needed to fix quickly and very happy with the results.
    Job location: SG18
  • 10

    Friendly, Professional & extremely reliable!

    Posted 12 December 2025

    Would highly recommend Preferred Group. Very professional, never over charge, very reliable and get the job done! which is why I have used them several times and referred them to friends and family who of which have used and still use. If you want a company that is friendly, professional, quick and efficient then these are your people. Thank you!!
    Verified reviewer
    Job location: PE19