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Reviews

  • 10

    Blocked drain

    Posted 22 April

    Called PDS out to check for a blocked drain. Had 2 chaps come the same day and inserted a camera into drain. I was very impressed with the speed at which my request was dealt with. The chaps were very professional and knowledgeable. I would recommend and certainly use Precise Drainage Solutions again if needed
    Job location: WD24

    Response from Precise Drainage Solutions Ltd

    Dear Sheila, Thank you very much for taking the time to share your experience with us, it is greatly appreciated. We are delighted to hear that you were impressed with the speed of our response and that our engineers were able to attend on the same day to carry out a CCTV inspection. Acting quickly and identifying the issue accurately is something we always strive for, so it is fantastic to know this made a positive difference for you. It is also great to hear that the team came across as professional and knowledgeable during the visit. Thanks again, The PDS Team

  • 9.67

    Friendly, quick, professional

    Posted 11 April

    The guys that came were very friendly and professional. There was no hard upsell like with some trades people and they got the job done quickly. Will use again
    Verified reviewer
    Job location: SL3

    Response from Precise Drainage Solutions Ltd

    Dear Marie, Thank you ever so much for your kind review, we truly appreciate you taking the time to share your experience. It means a great deal to our team to know that you were happy with the service provided and that we were able to meet your expectations. Customer Care PDS

  • 10

    Outstanding work and very friendly

    Posted 11 April

    Stephen is the engineer came from PDS to repair my blocked toilet this morning. He found out the root cause of the problem within no time and the job was professionally done within 10 minutes of visit. He walked me through the process and the details. He took extra care inspecting after the repair to make sure everything is perfect. Overall with PDS my problem was solved with all the friendly and prompt service.
    Verified reviewer
    Job location: OX11

    Response from Precise Drainage Solutions Ltd

    Dear Hamantha, We are very grateful for your lovely feedback, thank you for your support and for highlighting your positive experience with us. It is always rewarding to hear that our team has delivered a service that leaves our customers satisfied. Customer Care PDS

  • 10

    Efficiency, polite & no weekend extra charges

    Posted 10 April

    I would not hesitate to recommend Precise Drainage to anyone. They came out on a Sunday at no extra charge, with two very professional experts who tackled the blocked soil pipe in the bathroom with ease. Polite, quick and left the house nice and clean. As a woman on her own I felt confident and will use them again.
    Verified reviewer
    Job location: SO51

    Response from Precise Drainage Solutions Ltd

    Dear Nina, Many thanks for your wonderful review, your kind words mean a great deal to everyone here at PDS. We are delighted to know that you were pleased with the work carried out and the overall service you received. Customer Care PDS

  • 10

    A very professional and helpful company.

    Posted 10 April

    The blockage in the pipe was identified quickly and sorted by the professional engineer. All personnel that I had contact with were very knowledgeable, helpfulI and polite. I would use this company again.
    Verified reviewer
    Job location: TA11

    Response from Precise Drainage Solutions Ltd

    Dear Clive, Thank you for your fantastic feedback, we are so pleased to hear that you were satisfied with the service from start to finish. Your comments are truly appreciated and motivate our team to continue delivering high standards. Customer Care PDS

  • 9.67

    Top job!

    Posted 10 April

    Excellent service. Dale was very friendly, professional, expert, and explained the problem, gave recommendations and sorted it. Top job!
    Verified reviewer
    Job location: PO2

    Response from Precise Drainage Solutions Ltd

    Dear Don, We sincerely appreciate your kind words and the time you have taken to leave such a positive review. It is always encouraging to know that our efforts have made a difference and that you were happy with the outcome. Customer Care PDS