At our initial meeting, Ray turned up late and told us he had “forgotten” about the appointment. We let it slide, as these things can happen. However, we then had to reschedule the gardening job multiple times due to Ray, as he always had an excuse for why he couldn’t attend. Eventually, we decided to cancel the job and requested our deposit back. He said he couldn’t return it straight away. After sending him a formal message stating that we would take further action, he came up with yet another excuse.
Response from Poppys Garden Maintenance
It's a shame that this is a very much a 1 sided story and by no means includes the full facts. Shame you didn't mention my family bereavement or the fact you rescheduled the job yourself at short notice, or that i returned your deposit a day early.