Point Appliance Care
Hassocks, West Sussex
Checkatrade member since December 201310
Customer Reviews
Write a review9.97 /10
Based on 55 reviews over the past 12 months
Quality of work
10
Reliability
9.98
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Richard receives high praise for his promptness, efficiency, and reasonable prices when repairing various appliances; customers consistently highlight his excellent service and quick solutions. No significant issues were identified across the reviews.
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Reviews (1551)
10 Fixing faulty grill in a Hotpoint cooker.
Posted 19 June
I contacted Richard on Wednesday morning at about 10am. He arrived 20 minutes later and had fixed the cooker within 30 minutes at a reasonable cost. You don’t often get service like that. I have employed him several times in the past both for cooker and washing machine problems with equally fantastic results. I would always contact him first before anyone else. I am delighted to write this review for mimVerified reviewerJob location: BN610 Washing machine repair
Posted 18 June
Job location: RH16Contacted Richard about washing machine repair. service was provided on day which was excellent. Very good communication. Could not fault. Thank you!10 Dishwasher not filling with water
Posted 10 June
Richard arrived promptly and on time and completed the repair very quickly and tidily. Cost was reasonable and as quoted. Happy to recommend his work.Verified reviewerJob location: BN110 Machine not responding
Posted 04 June
He arrived within the hour as he said he would. His excellent knowledge of the machine enabled a quick fix.Verified reviewerJob location: RH1710 Washing machine not working
Posted 04 June
We contacted Richard at 12.15 and he was with us and solved the problem within the hour. Very affable and reasonable. Happy to recommend him to others based on this experienceVerified reviewerJob location: RH1710 washing machine pump fault
Posted 27 May
quick efficient response and rapid repair. very reassuring.Verified reviewerJob location: RH17
Photos
Company Info
Owner
Mr Richard Warner
Sole Trader
12 years on Checkatrade
VAT Registered
Yes: 692654401
Welcome to Point Appliance Care.
My name is Richard, I started up my company 27 years' ago. The "Point" is short for Hotpoint, as I was a Hotpoint specialist. These days I repair and carry parts for most makes of electric cookers/ovens and most Hotpoint, Indesit, Zanussi and Bosch siemans washing machines.
My aim is to repair appliances first time, same day, mainly only using genuine parts. I first started repairing appliances in 1986, 35 years' ago when I first left school working for a Zanussi agent. Then, in 1990 at the age of 20, I joined Hotpoint (which later became Hotpoint/Creda, then Indesit company, now whirlpool). Within 3 years I was promoted to a Senior Engineer and I left in 1995 to start up Point Appliance Care.
We also now sell spare parts, which I can drop off to you or can be picked up by arrangement from my home.
Specialist areas:
- Electric cookers
- Washing machines
- Tumble dryers
- Dishwashers
Thank you for taking the time to view my page, for any information regarding the services I offer please call me
COVID -19...Due to the difficult times we are finding ourselves in currently, I just want to assure you that I will do all I can to fulfil your essential appliance needs. In all work I undertake I will be following strict government guidelines by safeguarding myself and all my customers. I have all the essential protective wear, and this will be worn before entering any buildings. I will carry out thorough phone conversations with you up to the point of entering so I can gain as much information surrounding your appliance issues as possible. Before I leave, I will ensure any surfaces touched for both appliance and not appliance have been cleaned. Please feel free to call for advice and I can put your mind at rest - Be safe.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2013
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