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Point Appliance Care

9.95/10

Hassocks, West Sussex

Checkatrade member since 2013
10

Services

  • Dishwasher Repair
  • Tumble Dryer Repair
  • Washing Machine Repair
  • Electric Oven / Cooker Repair

Customer Reviews

Write a review

9.95 /10

Based on 78 reviews over the past 12 months

Quality of work

9.97

Reliability

9.96

Communication

10

Reviews (1545)

  • 10

    My fan oven stopped working.

    Posted 6 days ago

    My fan oven stopped working which turned out to be a worn element, Mr.Warner quickly diagnosed the problem and fitted a new element there and then. I was very impressed with the service and the reasonable charge. I would recommend him unreservedly
    Verified reviewer
    Job location: RH15
  • 10

    faulty washing machine

    Posted 22 February

    Very good service. Same day call out. Helpful advice re problem. Definitely recommend.
    Verified reviewer
    Job location: RH19
  • 10

    Fixing noisy washer/dryer

    Posted 22 January

    I saw the reviews and called Richard on Monday. He squeezed an appointment in for me today and within 40 minutes, had fixed the issue. Really nice guy and very reasonably priced. Would recommend him and definitely use him again.
    Verified reviewer
    Job location: RH16
  • 10

    Electric oven not heating

    Posted 22 January

    My electric oven had stopped heating efficiently and I expected it was the fan that was faulty. Richard visited at the time arranged and was quick to confirm that the fan was faulty and that the element had burnt out. He showed me the faulty parts for me to confirm that they did in fact need replacing. He was very knowledgeable and professional and explained what he was doing, he was also polite and friendly. I was very satisfied with the work and price and would definitely recommend Richard for appliance repairs.
    Verified reviewer
    Job location: RH16
  • 10

    Dishwasher Repair

    Posted 08 January

    Dishwasher was flashing an error light. Prompt appointment as usual and fixed quickly, plus showed us how to sort it out if it happens again.
    Verified reviewer
    Job location: RH16
  • 10

    Replace washing machine door

    Posted 05 January

    Excellent as always. Speedy reply and all was sorted very promptly. Would highly recommend Richard.
    Verified reviewer
    Job location: BN6

Photos

Company Info

Owner

Mr Richard Warner

Sole Trader

12 years on Checkatrade

VAT Registered

Yes: 692654401

Domestic Work

Welcome to Point Appliance Care.

My name is Richard, I started up my company 27 years' ago. The "Point" is short for Hotpoint, as I was a Hotpoint specialist. These days I repair and carry parts for most makes of electric cookers/ovens and most Hotpoint, Indesit, Zanussi and Bosch siemans washing machines.

My aim is to repair appliances first time, same day, mainly only using genuine parts. I first started repairing appliances in 1986, 35 years' ago when I first left school working for a Zanussi agent. Then, in 1990 at the age of 20, I joined Hotpoint (which later became Hotpoint/Creda, then Indesit company, now whirlpool). Within 3 years I was promoted to a Senior Engineer and I left in 1995 to start up Point Appliance Care.

We also now sell spare parts, which I can drop off to you or can be picked up by arrangement from my home.

Specialist areas:


  • Electric cookers
  • Washing machines
  • Tumble dryers
  • Dishwashers

Thank you for taking the time to view my page, for any information regarding the services I offer please call me

COVID -19...Due to the difficult times we are finding ourselves in currently, I just want to assure you that I will do all I can to fulfil your essential appliance needs. In all work I undertake I will be following strict government guidelines by safeguarding myself and all my customers. I have all the essential protective wear, and this will be worn before entering any buildings. I will carry out thorough phone conversations with you up to the point of entering so I can gain as much information surrounding your appliance issues as possible. Before I leave, I will ensure any surfaces touched for both appliance and not appliance have been cleaned. Please feel free to call for advice and I can put your mind at rest - Be safe.

Accreditations and awards

City and Guilds
City and Guilds
EAL Qualified
EAL Qualified

This trade passed up to 12 Checkatrade vetting checks

Member since 2013

Individual checks

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  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Public Liability Insurance

  • Director checks

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