Download app
Trade cover image

Point Appliance Care

9.94/10

Hassocks, West Sussex

Checkatrade member since December 2013
10

Customer Reviews

Write a review

9.94 /10

Based on 66 reviews over the past 12 months

Quality of work

9.97

Reliability

9.95

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Richard from Point Appliance Care is highly recommended for his promptness, efficiency, and reasonable prices in appliance repairs, particularly for washing machines and ovens. Customers consistently praise his quick diagnostics, effective repairs, and friendly, professional service.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (1549)

  • 10

    Dishwasher not filling with water

    Posted 10 June

    Richard arrived promptly and on time and completed the repair very quickly and tidily. Cost was reasonable and as quoted. Happy to recommend his work.
    Verified reviewer
    Job location: BN1
  • 10

    Machine not responding

    Posted 04 June

    He arrived within the hour as he said he would. His excellent knowledge of the machine enabled a quick fix.
    Verified reviewer
    Job location: RH17
  • 10

    Washing machine not working

    Posted 04 June

    We contacted Richard at 12.15 and he was with us and solved the problem within the hour. Very affable and reasonable. Happy to recommend him to others based on this experience
    Verified reviewer
    Job location: RH17
  • 10

    washing machine pump fault

    Posted 27 May

    quick efficient response and rapid repair. very reassuring.
    Verified reviewer
    Job location: RH17
  • 10

    My fan oven stopped working.

    Posted 28 April

    My fan oven stopped working which turned out to be a worn element, Mr.Warner quickly diagnosed the problem and fitted a new element there and then. I was very impressed with the service and the reasonable charge. I would recommend him unreservedly
    Verified reviewer
    Job location: RH15
  • 10

    faulty washing machine

    Posted 22 February

    Very good service. Same day call out. Helpful advice re problem. Definitely recommend.
    Verified reviewer
    Job location: RH19

Photos

Company Info

Owner

Mr Richard Warner

Sole Trader

12 years on Checkatrade

VAT Registered

Yes: 692654401

Domestic Work

Welcome to Point Appliance Care.

My name is Richard, I started up my company 27 years' ago. The "Point" is short for Hotpoint, as I was a Hotpoint specialist. These days I repair and carry parts for most makes of electric cookers/ovens and most Hotpoint, Indesit, Zanussi and Bosch siemans washing machines.

My aim is to repair appliances first time, same day, mainly only using genuine parts. I first started repairing appliances in 1986, 35 years' ago when I first left school working for a Zanussi agent. Then, in 1990 at the age of 20, I joined Hotpoint (which later became Hotpoint/Creda, then Indesit company, now whirlpool). Within 3 years I was promoted to a Senior Engineer and I left in 1995 to start up Point Appliance Care.

We also now sell spare parts, which I can drop off to you or can be picked up by arrangement from my home.

Specialist areas:


  • Electric cookers
  • Washing machines
  • Tumble dryers
  • Dishwashers

Thank you for taking the time to view my page, for any information regarding the services I offer please call me

COVID -19...Due to the difficult times we are finding ourselves in currently, I just want to assure you that I will do all I can to fulfil your essential appliance needs. In all work I undertake I will be following strict government guidelines by safeguarding myself and all my customers. I have all the essential protective wear, and this will be worn before entering any buildings. I will carry out thorough phone conversations with you up to the point of entering so I can gain as much information surrounding your appliance issues as possible. Before I leave, I will ensure any surfaces touched for both appliance and not appliance have been cleaned. Please feel free to call for advice and I can put your mind at rest - Be safe.

Accreditations and awards

City and Guilds
City and Guilds
EAL Qualified
EAL Qualified

This trade passed up to 12 Checkatrade vetting checks

Member since 2013

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Public Liability Insurance

  • Director checks

More tradespeople