Reviews

  • Scott D
    1.67

    quick to come out but failed to diagnose the issue with growing charges upfront payment requests

    Posted 11 January

    We called Plumbwells to service our boiler and fix a fault where it repeatedly cut out. We paid £150 and were told it was resolved, but it failed again within hours. A second visit (£300) resulted in the boiler still not working, with advice that the burner was faulty, parts were difficult to source, and any repair would come with no guarantee. After two failed visits, we were then asked to pay upfront for £200 for part. At this point, confidence was lost. A different engineer diagnosed the actual fault within 10 minutes a cracked capacitor and fixed it for £75. Plumbwells did refund £150
    Verified reviewer
    Job location: BN27
  • 10

    Reliable quick service.

    Posted 11 October 2025

    Plumbwells were absolutely amazing with my oil heater. I called them Friday morning as I had air in my line after the tank ran dry. They managed to fit in an engineer to attend between jobs as I had been with hot water for 3 days and I was starting to smell a bit! The engineer was quick and did a brilliant job. I would highly recommend Plumbwells. Fast service and really nice to deal with. Thanks E & G for making a stressful issue so much easier.
    Job location: BN25
  • michael k
    0

    didnt bother to contact me

    Posted 11 September 2025

    They didnt contact me
    Job location: BN20
  • Kat H
    10

    REMOVE BATH AND OLD TILES AND INSTALL NEW SHOWER TRAY AND RETILE

    Posted 04 September 2025

    I had Plumbwells take out my old bathtub, remove all the old tiles and then install a new shower tray and new tiles. It took 3 days and I am absolutely delighted with the results. They did a great job and I would recommend them for bathroom and kitchen work.
    Job location: TN21
  • 10

    Replacing mixer tap

    Posted 03 September 2025

    This was the third job Plumbwells have done in the last couple of years and, once again, they didn't disappoint. For all three jobs, two small, one large, the experience from first contact to job completion has been excellent.
    Verified reviewer
    Job location: BN22
  • 10

    Excellent work

    Posted 14 August 2025

    Excellent to deal with. Fantastic group of people work there who want to help with everything they can. We will be using Plumbwells in the future.
    Verified reviewer
    Job location: BN9