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Plumb Drain and Maintain Ltd

Name: Plumb Drain and Maintain Ltd
Rating: 0

Leighton Buzzard

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Customer Reviews

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0 /10

Based on 0 review

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Reviews (73)

10
Unblocked outside drains.
Posted 23 October 2023
Excellent service, quick response and great job.
Verified reviewer
Job location: NN7
10
Clearing outside drain serving kitchen
Posted 13 August 2023
Efficiently and courteously done. A very friendly person. Exvellent in every way.
Verified reviewer
Job location: MK40
9.5
Blocked drain
Posted 20 May 2023
The plumber went out of his way to help. He couldn't resolve it but stayed with me until I had called the water company.
Verified reviewer
Job location: LU2
8.5
Blocked drain under kitchen window.
Posted 04 May 2023
Very polite and helpful. Nothing too much bother for them. Would certainly use them again.
Verified reviewer
Job location: LU3
9.33
Attend site, locate blockage, remove toilet pan, clear blockage, replace with new toilet pan.
Posted 26 April 2023
Highly professional and friendly to work with. Solved issue as quickly as possible. Very responsive to call the night before and booked in for the following day. Would use again.
Verified reviewer
Job location: NN2
1
Carry out CCTV drainage and provide a report including a map of drain and sewer pathways.
Posted 23 April 2023
Unfortunately, no report was ever provided. On booking I was told the report would be provided the next day, however this has prolonged to almost 4 weeks now. Ricky kept promising he will do it and provide it by the end of the day but never delivered. I was given raw videos with no corresponding information regarding what drain it is.Was given a rudimentary sketch of the drain map which is not legible. Unfortunately I needed this for insurance purposes all the while the blocked drain is causing damage to my house.Avoid this company for drainage CCTV as this area is beyond their depth.
Verified reviewer
Job location: MK40
Response from Plumb Drain and Maintain Ltd
We were asked to carry out a CCTV survey of the drains. On arrival we found numerous drains blocked and we cleared those, we carried out a cctv survey of the drains and provided a job sheet with the damages and provided CCTV footage of the damaged areas. We have submitted more than enough information for the insurance company to make a decision that the drainage should be covered by a claim. I have explained this to the customer but she is waiting on a full schematics of her drainage layout for £170. This would normally cost somewhere in the region of £300-400 pounds. I admit I have been busy and she is waiting on the drainage report. But I also said that she has enough information to provide the insurance company in the meantime. I’m sorry you feel like this so I’ll accept the negative feedback and move on with my day.