Trade cover image

Platinum Appliance Care

9.93/10

Canterbury, Kent

Checkatrade member since November 2024

Services

  • Appliance Retailer
  • Catering Equipment Repair
  • Dishwasher Repair
  • Electric Oven / Cooker Repair
  • Emergency Appliance Services / Repair Service
  • Fridge / Freezer Repair
  • Tumble Dryer Repair
  • Washing Machine Repair

Customer Reviews

Write a review

9.93 /10

Based on 74 reviews over the past 12 months

Quality of work

9.93

Reliability

9.95

Communication

9.95

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this tradesperson for their incredibly fast response times, professionalism, and clear, upfront pricing. He is frequently described as friendly, efficient, and knowledgeable, often resolving issues the same or next day.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (74)

  • 10

    Excellent work

    Posted 30 October

    Callan originally came to fix our freezer door and then, after a conversion about our faulty hob, was immediately booked to fix that too. I'm delighted with the outcome and impressed by his dedication to a job done exceptionally well. Finding the parts to fix our 9 year old Stoves cooker wasn't easy but Callan delivered where others would have considered it too much trouble. He also showed respect for our home and left everything clean and tidy I highly recommend him and won't hesitate to book him again.
    Verified reviewer
    Job location: CT6
  • 10

    Excellent dishwasher repair.

    Posted 30 October

    Callum from Platinum came to fix dishwasher. He was extremely efficient and thorough and very polite. He did a wonderful fast clean job and I would highly recommend him. Philippa in Wingham.
    Verified reviewer
    Job location: CT3

    Response from Platinum Appliance Care

    Thank you for such a lovely review. It’s nice to have others see the dedication we aim for when completing repairs. Thank you

  • 10

    Top rate domestic engineer

    Posted 29 October

    First class service from Callan. He visited on the day I contacted him, diagnosed the issue quickly explaining what he was doing as he worked. He ordered the genuine Bosch part which arrived today and he came out and fitted it this afternoon. Callan is not only an accomplished engineer but also a very trustworthy person. He phoned ahead to advise the time he would arrive. I actually couldn’t rate him more highly.
    Verified reviewer
    Job location: TN24
  • 10

    Washing machine fixed within an hour 24 hours of calling callan

    Posted 24 October

    Exception service by callan. Washing machine fixed within 24 hours. Very transparent with his charges which I really appreciated. Was exactly on time . Job was done within an hour and left my kitchen nice and tidy. Would highly recommend!
    Verified reviewer
    Job location: TN24
  • 10

    Excellent Service

    Posted 17 October

    The engineer from Platinum Appliance Care was punctual, very efficient & courteous. The service provided by Callan was excellent & extremely good value for money. I will not hesitate to call him if needed in the future
    Verified reviewer
    Job location: CT7
  • Sophia R
    10

    Washing machine repair

    Posted 08 October

    Responded to my request within a minute of making it and arranged to come the following morning. Quote included call out and labour so no hidden cost. Persevered with getting my integrated machine out despite challenges with how it was installed. Took care to protect the surrounding areas. Friendly and personable. Would highly recommend!
    Verified reviewer
    Job location: CT20

Photos

Company Info

Owner

Mr Callan Organ

Sole Trader

1 years on Checkatrade

VAT Registered

No

Cards AcceptedDomestic WorkCommercial WorkFree Estimates24 Hour Call-outInsurance Work Undertaken

Welcome to Platinum Appliance Care, your local Appliance Repair company. We cover all of the South-East with Repairs and Sales on a wide variety of brands.

We offer same or next day callouts with fixed Fee Callouts/ no hidden costs (parts extra).

Get in touch

This trade passed up to 12 Checkatrade vetting checks

Member since November 2024

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople