Reviews

I did phone a few companies up before hand, not impressed, until I phoned Pinpoint. Soon as I spoke to Deborah at Pinpoint I knew this company was honest and reliable. They kept to their word and turned up at the given appointment and did a perfect job. Steve found the leak in no time , amazing!!!!!. The workmen were very friendly and professional. 10/10. I would highly recommend this company.

From Debra who answered the phone, to Rob who carried out the work, they were excellent. They made you feel looked after, and like your problem would be solved, and they didn't disappoint. My very elderly parents really appreciated the time and care he showed to them, as did I. Rob was kind, a great communicator, quick and tidy. People don't always explain as they do things, and be was more happy to say what he planned to do and answer the lots of questions I had. An absolutely great experience.

The plumber from Pinpoint used thermal imaging to detect heat sources under the floor. Whilst investigating the leak, the plumber burst one of the pipes flooding the hallway and shooting black water at the ceiling. The plumber fixed and cleaned up but hadn’t managed to find the original leak, so he had to come out for a second day. Pinpoint have charged us for this second day sending an email invoice 2 months later .

could not fault them from start to finish.nick checked all the house rob turned up aswell to help,proceeded to find the leak under the kitchen floor,repaired the leak and replaced the flooring,cleaned up and advised the next step if needed.would highly recommend this company for any leak finding

EMERGENCY MAINS /DRIVEWAY WATER LEAK REPAIRS ON 62BG B45 . 25/11/25 This was completed with 72hrs of contacting Pin Point & Trace office. Excellent service...very reasonable costs...very helpful and efficient service! S McCreedy 01/12/25

Steve who came to detect the leak was very friendly and explained everything really well. We are having to have further work carried out but he put my mind at ease about it all.