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Reviews

  • 10

    Excellent

    Posted 16 January

    I initially contacted Pinnacle as my porch roof was leaking. The work to replace it was completed quickly and to a very high standard. Whilst attending the property, a problem with the main roof was identified with photos taken to evidence this. This was rectified the same week, again to an excellent high standard with photos provided of each stage of the work. I would highly recommend Pinnacle for their professional approach and workmanship, both management and on site workers.
    Verified reviewer
    Job location: EX8

    Response from Pinnacle Roofcare SW Ltd

    Thank you very much for your kind review, Patricia. We really appreciate you taking the time to share your experience. We’re pleased we were able to resolve the initial porch roof issue promptly and that, while on site, we could also identify and rectify the problem with the main roof before it caused further issues. Providing clear photographic evidence and keeping our customers fully informed at every stage is something we take great pride in. Thank you for recognising the professionalism and workmanship of both our management team and site operatives.

  • 10

    The definition of professional

    Posted 14 January

    It's a worrying experience having your roof replaced, but Pinnacle held our hand all the way through the process. They were extremely professional, efficient, hard-working and courteous. They worked tirelessly in terrible conditions and still had time to explain everything in detail, always inviting questions and still smiling at the end of the day. They've got a large work-force so the job happened surprisingly quickly. I highly recommend this company.
    Verified reviewer
    Job location: TQ14

    Response from Pinnacle Roofcare SW Ltd

    Hi Paul, Thank you very much for taking the time to leave such a detailed and positive review. We really appreciate your kind words and recommendation. We understand that having a roof replaced can be a worrying process, so it’s great to hear that our team helped put you at ease and guided you through every stage. I’ll be sure to pass your comments on to the lads — they’ll be delighted to know their hard work, professionalism, and commitment (especially in tough weather conditions) has been recognised. Thank you again for choosing Pinnacle. It was a pleasure working with you

  • 10

    Prompt reliable roofing company

    Posted 14 January

    Pinnacle are an excellent roofing company. The work I had done to my property, installation of a flat roof and replacement of fascia boards was done to a very high standard. The work was completed promptly with an experienced and able team of roofers. Very prompt and reliable service. Thank you Pinnacle!
    Verified reviewer
    Job location: EX14

    Response from Pinnacle Roofcare SW Ltd

    Thank you, Liz, for taking the time to leave us such a fantastic review and for rating us 10/10. We’re delighted to hear that you were happy with the installation of your flat roof and the replacement of your fascia boards, and that the work was completed to such a high standard. Your comments about our team being prompt, experienced, and reliable are greatly appreciated and mean a lot to us. Thank you again for choosing Pinnacle. If we can be of any assistance in the future, please don’t hesitate to get in touch.

  • Kit A
    10

    Roof repairs

    Posted 13 January

    We contacted Pinnacle for some urgent repair work. We had the initial survey which highlighted the issues. They came out promptly, and within 2 days the scaffolding was up, the old roof was off, new battens and felt were installed and the tiles replaced. We were extremely pleased with their efficiency and cleanliness. The company advised us all through the process and the new roof looks absolutely amazing. They were a pleasure to deal with and we would happily recommend Pinnacle Roofcare to anyone else needing roof work.
    Verified reviewer
    Job location: EX8

    Response from Pinnacle Roofcare SW Ltd

    Thank you very much for taking the time to leave such a fantastic review, Kit. We’re really pleased to hear you were happy with the speed, efficiency, and standard of the works carried out, especially given the urgency of the repairs. It was a pleasure working with you, and we’re glad you’re delighted with the finished roof. Thank you again for your recommendation — it truly means a lot to the whole Pinnacle Roof Care SW team.

  • 10

    Superb job done by a great team

    Posted 28 November 2025

    After the initial shock of needing a roof replacement on our bungalow, the experience was a very positive one. The entire job was done in three and a half days, plus the scaffolding either side. Simon, Sam and Ashley kept us informed and included all through the process, and their skilled and hardworking team did a fantastic job in challenging weather conditions. The site was left clean and tidy, with all the waste disposed of. Pinnacle Roofcare have been a pleasure to deal with and I recommend them to everyone needing work done on their roof.
    Verified reviewer
    Job location: EX2

    Response from Pinnacle Roofcare SW Ltd

    Hi Marion, thank you very much for a honest kind review we are glad you are happy with the works carried out.

  • 10

    Very happy with our new roof.

    Posted 14 November 2025

    As with other reviewers we were apprehensive about getting a new roof but really pleased with the work, the speed (1 day plus one either side for scaffolding), communication (including photos and explanations) and the clearing up. Very professional team worked tirelessly, without disruption and kept the area safe from inclement weather until the work was completed. In addition the certificate of work came very swiftly.
    Verified reviewer
    Job location: EX2

    Response from Pinnacle Roofcare SW Ltd

    Hi Geraldine , thanks for your lovely review we very much appreciate it and glad you are happy :)