Pinnacle Plumbers & Heating Ltd
Stevenage
Checkatrade member since April 2023
Public liability insurance is unverified
Customer Reviews
Write a review9.56 /10
Based on 3 reviews over the past 12 months
Quality of work
9.67
Reliability
9.67
Communication
9.33
Reviews (142)
10 Boiler maintenance with no pressure.
Posted 14 November 2025
These days we have to not only hope the work is carried out competently and in a timely fashion, but whether the person carrying out the work is someone you feel comfortable having in your house for a few hours. After too many poor experiences, it was a bit of fresh air to acknowledge that Toby ticked all these boxes and then some. Nice to know I won't have to trawl around in future years to risk another disappointment. A good job done well - thanks.Verified reviewerJob location: SG58.67 A tidy, thorough and efficient job
Posted 04 August 2025
Toby did an efficient job of replacing a kitchen sink and a dripping tap for me in July. He turned up when he said he would, did a fast and tidy job of the installation, all with no fuss. He tidied up thoroughly after himself and took away the old sink. And all for a reasonable price.Verified reviewerJob location: SG210 Shower tray fitting
Posted 22 July 2025
Toby arrived in time and is very friendly, the work was carried out very professionally and the final job is very goodVerified reviewerJob location: SG110 The only plumber you'll ever need!
Posted 09 May 2025
Absolutely brilliant service. Just before Christmas and the boiler broke. But he came out. Got a new one, fitted it and worked tirelessly to get us a warm Christmas! Such great work we got him back to replace our old radiators. Now I have a more efficient, warmer house through friendly dependable service.Verified reviewerJob location: SG710 Boiler Repair - Emergency
Posted 08 May 2025
Toby was very helpful. Replied promptly to my enquiry and arrived when he said he would and on time. He was approachable and gave clear solutions explaining what had went wrong and the possible fixes. Throughout the repair he kept us informed of the progress. He explained the cost, which was very reasonable and very fair. He worked tidy and professionally. Toby was reliable. There was customer care after the repair and was on hand to give advice and to call in to make sure all was okay and working. Thank you so much! Thoroughly recommend this company!Verified reviewerJob location: SG110 Radiator installation
Posted 24 April 2025
My kitchen radiator in the kitchen was leaking. Toby came out the following day and diagnosed the issue and organised and installed a replacement radiator the same day. Toby was efficient, professional and I'm very happy with the service. Would highly recommend.Verified reviewerJob location: SG2
Photos
Company Info
Owner
Mr Toby Friedrich
Ltd Company
3 years on Checkatrade
VAT Registered
Yes: 318178688
Yes, finally! Plumbers and heating engineers that turn up when they say they will, competently do the job they say they can and charge what was agreed, a rare breed, but we do exist. As we listen to our customers and can easily explain complex plumbing/heating issues we develop strong customer relationships and are confident you will want to use us again. With an emphasis on quality workmanship and customer service. We tackle all jobs, large or small and those that others don’t know how to do.
Accreditations and awards
