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Reviews

  • 10

    Fitting Thermostatic Mixer valve for an outside tap.

    Posted 03 March

    Simply brilliant ! What a great guy! Happy helpful, good comms.. and he did a fantastic job. A pleasure to watch and have in our home. Super happy. Highly recommend! Thanks Sonny you’re a Legend ! I
    Verified reviewer
    Job location: RH8

    Response from Pilgrim Plumbing & Heating

    Thank you, Russell. It was great to meet you!

  • 10

    Hot water cylinder replacement

    Posted 18 February

    I contacted Pilgrim Plumbing and Heating for a new hot water cylinder installation quote which was very reasonable. Sonny was very patient while I had to arrange for the new cylinder to be supplied and agreed on a date to complete work. On the day Sonny arrived and got straight to work and explained what he was doing as he went. It seemed like quite a significant job to be honest, especially when he had to sort out an issue with the rads upon installing the cylinder. He posted back the warranty installations docs the next day, to. Overall, amazing service without a doubt!
    Verified reviewer
    Job location: RH10
  • 10

    Bathroom and kitchen repairs

    Posted 12 January

    Sonny has provided lots of work to my property. He was reliable, worked quickly, efficiently and was always able to attend to the work and complete it quickly. He was also able to explain the issue or issues and what work would need to be undertaken, so that I was always reassured and aware of what/why the work needed to be completed. Sonny was also very good and confident at providing suggestions, allowing me to make informed decisions. He on one occasion provided quick assistance when an unexpected leak developed in the property, which was really appreciated by myself and my tenants.
    Verified reviewer
    Job location: SM2
  • 10

    Problems with my Boiler

    Posted 10 January

    Very professional and reliable service. I would recommend to anyone
    Verified reviewer
    Job location: RH1
  • 10

    Immersion heater fault

    Posted 19 December 2024

    Fantastic work. Sonny was really quick at contacting me back and provided great communication throughout. Very professional thorough and contacted me before carrying out work that involved additional cost. Would highly recommend and will definitely use again.
    Verified reviewer
    Job location: KT23
  • 10

    Boiler not always switching on.

    Posted 29 November 2024

    Prompt response to original request and came out for the job very quickly. In the end it wasn't a plumbing job (it was a Wi-Fi issue), but we had assurance (having recently moved house) that the boiler was sound, and now have a contact to go back to for future requirements.
    Verified reviewer
    Job location: RH6