Reviews

  • 2

    Failure to try to resolve situation

    Posted 02 October

    Based on a photo of the fuse box a quote was given by email and an appointment made. The employee arrived but spent an hour doing nothing, then said he couldn't do the job and left abruptly. Later I got an email to say the employee had felt it unsafe, as parts of my house are rather cluttered (due to a bereavement). However this wasn't discussed in person so I still don't understand what the problem was. I now have to seek a quotation elsewhere and feel that due to the lack of any effort to resolve the situation at the time, this is not a reputable busines
    Verified reviewer
    Job location: DT1

    Response from Phoenix Electrical & Plumbing Services

    This job was quoted from a photograph only, we didn't visit site. When our engineer arrived he found the house in a terrible state- clutter and rubbish everywhere. He was not comfortable working in the environment so left. There was no charge for the work

  • 9.67

    excellent job and reliable

    Posted 26 August

    excellent job and reliable timings and very reasonable price
    Verified reviewer
    Job location: DT6
  • 9.67

    General wiring and electrical heated flooring

    Posted 30 June

    We have used Phoenix many times over the last 3 years, starting with the total rewiring of our house. They are tidy and considerate, and we have found them all very friendly and helpful. Phoenix have completed plumbing and electrical work for us. When we found a problem with the depth of the flooring level, (caused by another contractor) Phoenix were proactive in liaising with them to find a solution. This ensured Phoenix could finish installing the heated flooring to their usual high standards. We would highly recommend this company and would not hesitate to use them again.
    Verified reviewer
    Job location: TA21
  • 10

    Correcting weaknesses in Electricity circuit following a thorough inspection

    Posted 19 June

    All personnel seek to do a good job ,keep you informed of what needs doing and how to comply with residential regulations for safe electricity
    Verified reviewer
    Job location: DT6
  • 10

    Electric vehicle charging point

    Posted 19 June

    Good installation. Kept to promised time scales. Very good communication. Engineer and colleague who performed the installation were very good. Really pleased with the finished job that has been working perfectly. Cost was better than others quoted. Thanks.
    Job location: EX13
  • 10

    Replacement Sockets

    Posted 18 June

    I cannot recommend Phoenix enough! Following on from a quote, they were very competitive. I had all of my sockets replaced in my property, along with a few other alterations, they were efficient, friendly and professional. The job ran smoothly from start to finish. Keep up the great work!
    Verified reviewer
    Job location: DT6