Reviews

Hired Paul in June to fix our washing machine. Paid £335 for a motor that didn’t fix the issue. Months of delays, poor communication, and no clear plan. He supplied a temporary machine that was mouldy, badly installed, and faulty. After we bought a new washer, it was clear the problem was his machine. He repeatedly rescheduled collection and agreed to a £200 refund, which we never received despite escalating via Checkatrade. He couldn’t remedy our concerns, and decided to block us. We are appalled he is allowed on the platform. Unprofessional and unreliable—avoid.

Ice maker in LG Fridge/Freezer not working Paul made two visits to try and fix it without success. Charge £165 for the visits and promised to order a new part He stopped replying to phone calls and text messages.

I waited over two months for this tradesperson to fix appliance doors, but he missed two scheduled appointments without proper notice or follow-up—despite having collected the full payment upfront. I made every effort to accommodate him, but his lack of reliability and communication was unprofessional. I eventually had to request a refund. I would not recommend his services.

Paul gave me plenty of time to answer my questions via phone call early on Sunday morning despite not undertaking any work. Would definitely consider for any future work if needed.

Fantastic customer service, very good communication. Paul is very reliable, knowledgeable and super helpful. Certainly went above and beyond and takes pride in doing a good job. Can’t rate highly enough

Made safe and fixed fridge freezer!