Reviews

  • 0.67

    Poor customer service and communication. Expensive.

    Posted 3 days ago

    I engaged Pestforce to visit a tenanted 1-bed flat which had limited evidence of mice but on the request of a new tenant. After the 1st visit, we agreed the action for the 2nd visit and that it would all be covered in the agreed fee, which was paid immediately. The agreed services were not completed on the second visit and no one will return my calls to discuss why and next steps - they only text. Over the same period, we've had another firm out to a 5 bedroom terrace house and they are the the same price as Pestforce for 3 visits vs. 2. Really disappointing as its made the situation worse.
    Verified reviewer
    Job location: SW2

    Response from Pestforce South-East London

    Sorry to hear you’ve had problems. Just to clarify - I am Pestforce South East London and as such do not work within your postcode area.

  • 10

    Proper job

    Posted 04 November

    We had a rat problem and Bob came round immediately, was very reassuring, very skilled at working out the problem and very diligent in following it up. I cannot praise his service highly enough.
    Verified reviewer
    Job location: SE15
  • 10

    Best individual to deal with Pest Control needs!

    Posted 17 October

    Bob is extremely helpful, knowledgeable and efficient. He has solved mice and bed bug issues quickly and effectively, turns up promptly and is very professional. I would highly recommend- 10 stars!
    Verified reviewer
    Job location: SE16
  • 10

    Very satisfied customer!

    Posted 09 October

    Excellent service in removing a wasps nest. Prompt, helpful and professional. Thank you, Bob.
    Verified reviewer
    Job location: SE11
  • 10

    Pest Control

    Posted 22 September

    Rob was fantastic - he arrived to check out the problem on the same day, explained the treatment process really well, and made a second visit as promised to update. Highly recommended service. Thanks Rob!
    Job location: SE21
  • 10

    Rat in the flat

    Posted 21 August

    Bob was very knowledgeable and reassuring. We had rats(!) in the flat and he was immediately able to identify that it was rats (rather than mice) from the droppings and was able to estimate how many. He put an effective treatment plan in place and kept in touch regularly and always answered any question. Bob also put in preventative measures to stop any more rats coming in. Very grateful!! Thanks Bob
    Verified reviewer
    Job location: SE23

    Response from Pestforce South-East London

    Hi Sally Thanks for such a kind review Glad I could help you out. Kind regards Bob Pestforce South East London