Reviews

  • 5.67

    Good job but immature handling of complaint

    Posted 24 August

    Unfortunately noticed damages on the inside of all 3 of the brand new fitted oak doors shortly after they finished up. Agreed to £320 off the price plus collection of the 3 doors. This was withdrawn when they "found out" we were moving a bed in and out to sleep on, which was proof it was never them that caused the damage despite the damage being on the inside of the doors and on all 3. Felt like they were finding anyway to absolve themselves of any blame yet willing to consider any hypothetical on the client, no matter how tenuous, and gaslight us into accepting full responsibility.
    Verified reviewer
    Job location: B62

    Response from PaintedBy

    Whilst trying to keep a good working relationship, I offered the customer several solutions without admitting fault as there were multiple different ways these doors could have scratched. (Carpenter, moving furniture, dog) None consistent with decorating

  • 10

    Painting the stairs/hallway for the walls, woodwork and a very high ceiling.

    Posted 05 April

    Paul arrived on time, was courteous and incredibly patient with all my questions. His work is stunning, it truly looks wonderful and in an old house that's not an easy thing! His quote was also competitive and timing was flexible to my schedule. I will definitely be asking him to do further work for me. Thanks Paul!
    Verified reviewer
    Job location: WS13
  • 10

    Internal walls preparation and painting.

    Posted 31 March

    Recommended to us by a family member, we couldn't be happier with the result. Paul has done four rooms for us now, he is meticulous in his preparations and attention to detail. Initially gave us a quotation for our kitchen and utility which he ultimately reduced as the walls had not been as bad as thought. Reliable and trustworthy, we'll be booking him for our other rooms soon. No qualms in recommending.
    Verified reviewer
    Job location: B63
  • 10

    Painting large kitchen/diner.

    Posted 29 November 2024

    Recommended by a family member and could not be happier with the work. Very high standard, meticulous preparation and exceptional attention to detail. Already planned to have Paul back to decorate more rooms for us. Highly recommend.
    Verified reviewer
    Job location: B63
  • 10

    Painting of hall, landing and stairs and bedrooms

    Posted 29 November 2024

    Jack and his crew turned up on time and nothing was too much trouble for them. They worked with us to do two bedrooms at a time so that we had somewhere to sleep and keep our stuff. They listened to our requirements and offered advice when asked. They were very polite and respectful and even played with our dog and let him out during their break! I wouldn’t hesitate to ask them back to paint other areas!
    Verified reviewer
    Job location: DY13
  • 9.75

    Repaint bedroom & ensuite

    Posted 11 October 2024

    Arrived on time and just got on with the job each day, communication was very good from initial quote and throughout, very polite and the work done was to a high standard.
    Verified reviewer
    Job location: DY8