Unfortunately noticed damages on the inside of all 3 of the brand new fitted oak doors shortly after they finished up. Agreed to £320 off the price plus collection of the 3 doors. This was withdrawn when they "found out" we were moving a bed in and out to sleep on, which was proof it was never them that caused the damage despite the damage being on the inside of the doors and on all 3. Felt like they were finding anyway to absolve themselves of any blame yet willing to consider any hypothetical on the client, no matter how tenuous, and gaslight us into accepting full responsibility.
Response from PaintedBy
Whilst trying to keep a good working relationship, I offered the customer several solutions without admitting fault as there were multiple different ways these doors could have scratched. (Carpenter, moving furniture, dog)
None consistent with decorating