Homeowner

Review a tradeHomeowner advice centreFind your expertSaved trades

Trades

Join CheckatradeAdvice centreLog in to member's area
Download app
Trade cover image
Trade profile image

See all photos

ON POINT APPLIANCES LTD

9.64/10

Southampton, Hampshire

Checkatrade member since 2023

Customer Reviews

Write a review

9.64 /10

Based on 21 reviews over the past 12 months

Quality of work

9.79

Reliability

9.78

Communication

9.3

What customers are saying

AI-generated from customer reviews over last 24 months

On Point Appliances receives high praise for their promptness, efficiency, and friendly service, with customers frequently highlighting Kevin and Aaron's professionalism and ability to quickly resolve appliance issues. While most customers are satisfied, there are some mentions of communication issues and instances where problems were not fully resolved, leading to dissatisfaction.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (95)

  • Anonymous
    10

    Washing machine door lock faulty

    Posted 25 May

    Was given a quote and arranged a convenient time to complete the repair. Kev communicated during the week to ensure time was still convenient. He arrived early and completed the repair in record time. Would use again for any repairs needed.
    Verified reviewer
    Job location: SO50
  • Anonymous
    9.67

    Oven made an awful sound - now fixed!

    Posted 23 April

    My oven was making the most awful sound. I came across On Point Appliances and they fixed my oven this afternoon. They knew exactly what was wrong with it, fixed it and even went above and beyond by levelling the oven as my floor isn’t quite level. A good price too!
    Verified reviewer
    Job location: SO40
  • Anonymous
    9

    leak from washing machine door

    Posted 24 March

    Kevin from On Point has advised of cost before attending. He arrived as per arrangement and resolved the issue in a timely and professional manner. Would definitely recommend
    Job location: PO15
  • Anonymous
    10

    Repair and replace dishwasher

    Posted 11 March

    Kevin was really helpful and gave good guidance regarding an issue with a dishwasher at our office. When it couldn't be repaired, a replacement was recommended and fitted by them. They even took away the old appliance. It was so quick and easy to deal with them. Would recommend!
    Verified reviewer
    Job location: SO14
  • 10

    Dishwasher repair

    Posted 11 March

    Prompt, polite and courteous.
    Verified reviewer
    Job location: SO51
  • 10

    Fridge Freezer & Cooker Hood Replacement

    Posted 25 February

    A pleasure to deal with. Communication with Helen was excellent and the instillation carried out by Aaron first class. Would definately recommend.
    Verified reviewer
    Job location: SO16

Photos

+12

Company Info

Owner

Mr Kevin Dumper

Ltd Company

2 years on Checkatrade

VAT Registered

No

Domestic WorkCards AcceptedInsurance Work Undertaken24 Hour Call-out

We are a family run appliance repair company with over 20 years of experience . Same day / Next day affordable , professional repairs to all brands of , Washing machines , Dishwashers , Tumble Dryers , Ovens / Cookers and Refrigeration. We pride ourselves on excellent customer service and workmanship . We cover all SO & PO Postcodes.



We Pride Ourselves on


  • Discount off your repair if booked via our website ( www.onpointappliances.com)
  • Affordable repairs
  • Excellent customer service
  • Same day / next day call out
  • Integrated specialists
  • 20 years of experience in the industry
  • Multi-brand repairs - We fix all makes of appliances including , BOSCH , NEFF , MIELE , HOTPOINT , ZANUSSI , AEG, SAMSUNG , LG and all the rest ...
  • Range cookers ( I can repair all elements of range cooker on the electrical side but not the gas)


Need a new Machine ??


We have a new showroom open !!!


4 Lower Mortimer Road Woolston SO192HF


We have new appliances in stock offering delivery , installation , removal and disposal of your old appliance.

The website shows some of the items we have in stock .

This trade passed up to 12 Checkatrade vetting checks

Member since 2023

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Public Liability Insurance

  • Director checks

More tradespeople