ON POINT APPLIANCES LTD
Southampton, Hampshire
Checkatrade member since February 2023
Customer Reviews
Write a review9.56 /10
Based on 18 reviews over the past 12 months
Quality of work
9.75
Reliability
9.73
Communication
9.3
What customers are saying
AI-generated from customer reviews over last 24 months
On Point Appliances receives high praise for their prompt service, efficient repairs, and friendly engineers, particularly Kev, who is often mentioned for his helpfulness and expertise. A small number of customers mentioned issues with communication following initial visits.
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Reviews (95)
10 Washing machine door lock faulty
Posted 25 May
Was given a quote and arranged a convenient time to complete the repair. Kev communicated during the week to ensure time was still convenient. He arrived early and completed the repair in record time. Would use again for any repairs needed.Verified reviewerJob location: SO509.67 Oven made an awful sound - now fixed!
Posted 23 April
My oven was making the most awful sound. I came across On Point Appliances and they fixed my oven this afternoon. They knew exactly what was wrong with it, fixed it and even went above and beyond by levelling the oven as my floor isn’t quite level. A good price too!Verified reviewerJob location: SO409 leak from washing machine door
Posted 24 March
Job location: PO15Kevin from On Point has advised of cost before attending. He arrived as per arrangement and resolved the issue in a timely and professional manner. Would definitely recommend10 Repair and replace dishwasher
Posted 11 March
Kevin was really helpful and gave good guidance regarding an issue with a dishwasher at our office. When it couldn't be repaired, a replacement was recommended and fitted by them. They even took away the old appliance. It was so quick and easy to deal with them. Would recommend!Verified reviewerJob location: SO1410 Dishwasher repair
Posted 11 March
Prompt, polite and courteous.Verified reviewerJob location: SO5110 Fridge Freezer & Cooker Hood Replacement
Posted 25 February
A pleasure to deal with. Communication with Helen was excellent and the instillation carried out by Aaron first class. Would definately recommend.Verified reviewerJob location: SO16
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Company Info
Owner
Mr Kevin Dumper
Ltd Company
2 years on Checkatrade
VAT Registered
No
We are a family run appliance repair company with over 20 years of experience . Same day / Next day affordable , professional repairs to all brands of , Washing machines , Dishwashers , Tumble Dryers , Ovens / Cookers and Refrigeration. We pride ourselves on excellent customer service and workmanship . We cover all SO & PO Postcodes.
We Pride Ourselves on
- Discount off your repair if booked via our website ( www.onpointappliances.com)
- Affordable repairs
- Excellent customer service
- Same day / next day call out
- Integrated specialists
- 20 years of experience in the industry
- Multi-brand repairs - We fix all makes of appliances including , BOSCH , NEFF , MIELE , HOTPOINT , ZANUSSI , AEG, SAMSUNG , LG and all the rest ...
- Range cookers ( I can repair all elements of range cooker on the electrical side but not the gas)
Need a new Machine ??
We have a new showroom open !!!
4 Lower Mortimer Road Woolston SO192HF
We have new appliances in stock offering delivery , installation , removal and disposal of your old appliance.
The website shows some of the items we have in stock .
This trade passed up to 12 Checkatrade vetting checks
Member since 2023
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