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Reviews

  • 9

    Would recommend!

    Posted 21 January

    Changed composite door locking mechanism and barrel for us because it was sticking. Great communication, nice guy, prompt work that got the problem sorted. Thank you so much - would use again :)
    Verified reviewer
    Job location: GL4

    Response from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester

    Hi Sandra, thank you so much for the kind words! I’m really glad I could get that sticking lock sorted for you. It was a pleasure working on your door. Thanks for choosing me, and please don’t hesitate to reach out if you need anything else in the future!

  • 10

    Excellent locksmith work delivery

    Posted 09 January

    Excellent service provided. Quick response to my initial query and was able to visit me to perform required work on same day. Good clear communications during the day in the lead up to his visit. Work then performed quickly and effectively. Ollie is a very pleasant guy to deal with too which counts for a lot.
    Verified reviewer
    Job location: GL52

    Response from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester

    Hi Richard, thank you so much for the kind words! I’m glad I could get out to you on the same day to get everything sorted. Clear communication and efficient service are high priorities for me, so it’s great to hear you had a positive experience. It was a pleasure meeting you!

  • 10

    Door repair

    Posted 09 January

    Brilliant service and his attention to detail to detail was excellent . My door now opens easily
    Job location: GL52

    Response from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester

    Hi Kathy, thank you for the lovely review! I’m really happy to hear that your door is opening smoothly now. I always strive for that extra attention to detail to ensure the job is done right. Thanks for choosing my service!

  • 10

    Fantastic service with a smile

    Posted 30 December 2025

    Fantastic service as always. Helpful, polite and friendly, and bang on time. I could not recommend further, and I will always use Ollie for any lock issues!
    Verified reviewer
    Job location: GL52

    Response from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester

    Dear Abi, thank you for being such a loyal customer! It is always a pleasure to assist you. We are thrilled to hear that Ollie continues to provide the friendly, 'bang on time' service you’ve come to expect. Your continued trust and recommendation mean the world to us. We’ll be sure to pass your kind words along to Ollie!

  • 10

    BRILLIANT service!

    Posted 30 December 2025

    I can’t thank you enough Ollie. For coming out on Boxing Day to replace our broken lock. Thank you for your upfront honesty ( no hidden fees!) and fair quotation. All done speedily. Very happy customer. SJ
    Job location: GL53

    Response from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester

    Dear SJ, thank you for the glowing review! We know that lock issues don't always happen at convenient times, so we were more than happy to have Ollie come out on Boxing Day to get your home secure. Transparency is a core value of our business, so it’s great to hear you appreciated our honest, upfront pricing. We truly appreciate your recommendation and are happy we could help!

  • 10

    Reliable and responsive service

    Posted 29 December 2025

    Short notice request to change front door lock. Ollie responded immediately and provided a quote same day. Turned up on time and job was done very well with minimum fuss. Excellent service.
    Verified reviewer
    Job location: GL50

    Response from Ollie's Lock & Safe Locksmiths Cheltenham & Gloucester

    Dear Ann, thank you so much for taking the time to share your experience. We understand that needing a lock changed on short notice can be stressful, so we are delighted to hear that Ollie was able to provide a prompt quote and complete the work to your satisfaction. We pride ourselves on punctuality and efficiency, and it’s wonderful to know we hit the mark for you. We look forward to assisting you again should you ever need us.