Paid £90 upfront for Oli to fix our front door after he said he could gain entry and repair it, including a follow-up visit. He removed part of the mechanism, saying he’d clean it and return with a new “gearbox” within a few days.
He never came back. After saying he was waiting for a part, he stopped responding completely despite multiple calls and messages from different numbers.
We’re now left with an “uninsurable” door and missing parts, unable to get it properly repaired. Very unprofessional—avoid.
Oli please return the door mechanism
Response from Oli Locks Locksmiths
Hello, this review isn't hounist. No job is paid upfront, you paid £90 for me to open your jammed door and fix your mecagnism. You said you didn't want to pay the extra £50 for my return visit, also your mecagnism was broken which I showed you the day of the job. I understand if you're annoyed at me asking for the further works charge, but I did everything I said I would that day and you seemed happy with it at the time.