So this is a tricky one as Scott was very pleasant to have in the home &was on time every day but I have to be honest in my review of the work that I paid for. Scott took 11 days on a room that should have been 4. He wasn’t great at cleaning up as he went along each day &he did leave the site on final day with a lot of rubbish at the front of my house, there’s tile adhesive splattered on my pathway aswell as the bathroom floor. It appears he wasn’t honest about his experience with tiling. 9 hrs finishing up & grouting I came home to what looked like an apprentice 1st day at it.grout on tiles
Response from Oak & Stone Property Maintenance Ltd
Hi Cassandra, thank you for your review. I’m sorry you were unhappy, as I take pride in my work. The job was more complex than expected and took double the time, nine days, though I kept to the agreed price. You asked that fixtures stay in place and uneven walls not be corrected, and declined to buy required extra tiles, which affected the finish. During grouting, I was interrupted for an hour so your partner could shower, causing grout to dry on the tiles. The low-grade grout supplied shank and cracked. Despite this, I strived to achieve the best result possible and cleaned thoroughly daily.