Poor workmanship. After 5 hours, the flat was still unclean. When we showed them what they missed, we were met with overall unpleasantness.
Eventually we asked them to leave before they damaged any thing else and cleaned the property ourselves. We paid them £230 for the pleasure.
Response from N&Z cleaning services
We are sorry to hear you were dissatisfied. The £230 price was agreed based on the information provided during the quote for a 3-bedroom, 2-bathroom flat in standard condition. On arrival, the property required significantly more work than disclosed. A flat in this condition would normally be priced at £350–£400.We were not informed of the true condition nor provided with accurate photos. Additionally, there was no hot water, which limited the cleaning process. Our clients are usually very satisfied; however, we cannot turn an old or heavily neglected property into a new one in a single clean