Reviews

  • 10

    Lock out

    Posted 5 days ago

    Steve is a credit to NLS security he went above and beyond to help my mother when she was locked out.
    Verified reviewer
    Job location: NE15
  • 10

    Fast and great staff

    Posted 22 December 2025

    Called up the office at 1235, William the locksmith arrived at 1304. Came to fix broken rear house door which wouldn’t lock, was brilliant, great at his job and great customer service.
    Verified reviewer
    Job location: NE15
  • 10

    Very helpful , great service , reasonable price will definitely use again .

    Posted 15 December 2025

    Great service, call out within 30 mins, did the job very helpful thank you.
    Job location: NE5
  • 10

    Worth paying that little extra to get the job done properly.

    Posted 15 December 2025

    The locking system on my door broke just as I was about to leave for the weekend. I phoned NLS where I was informed in advance of their emergency/weekend call out fee. They were able to send somebody out, who arrived within 20 minutes. Big shout out to William, who was very professional and made a great job of fixing/replacing the broken/worn parts. Would certainly use again.
    Verified reviewer
    Job location: NE27
  • 10

    Great service! Efficient, friendly and thorough.

    Posted 07 November 2025

    Steve responded to our enquiry quickly and fitted a new mortice lock and fixed a Yale lock which has been poorly fitted by a handyman. He was polite, super efficient and helpful.
    Verified reviewer
    Job location: NE46
  • 10

    Excellent service

    Posted 18 September 2025

    We asked NLS to check over some work from another company because we were not happy with the job. The master locksmith assessed the problem and rectified the issue. Excellent service : the locksmith arrived on time, was courteous and knowledgeable. I have no hesitation in recommending NLS
    Verified reviewer
    Job location: NE4