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Reviews

  • Philip G
    10

    gas cooker installation and gas turning back on.

    Posted 07 August

    From start to finish the communication was amazing with updated tracking for times. Nigel was great he managed to fit us in with very short notice was professional and carried the work out to a great standard, explaining what was needed and why.
    Job location: NG5
  • William C
    10

    Top service. Great problem solving.

    Posted 05 July

    Great friendly service with updates. Even managed to rectify a serious safety issue same day. Top service from a family business.
    Verified reviewer
    Job location: DE73
  • 10

    Excellent work by a very friendly family run team.eam

    Posted 11 June

    Excellent service from booking the job to conclusion of work. Excellent service, punctual and very reasonably priced. Family based company who really know their business. Will use this company again and will recommend to friends and family. Thank you.
    Verified reviewer
    Job location: S40

    Response from N&L Heating LTD

    Thank you Carol for taking the time to leave such a lovely review. It was a pleasure to help and we're delighted you were happy with the service from booking through to completion. As a family run business, we take great pride in offering a professional, reliable service at a fair price, so it's fantastic to hear that reflected in your experience. We really appreciate your recommendation and look forward to helping you again in the future.

  • Katherine B
    10

    Emergency boiler repair/service

    Posted 09 June

    Nigel was really friendly, explained everything to me and didn’t just leave when he fixed the problem but also serviced my boiler for me whilst he was here! The lady in the office was really friendly on the phone. Fair price Proper family business!!!
    Job location: DE5

    Response from N&L Heating LTD

    Thank you Katherine for taking the time to leave us a review. I'm pleased Nigel was able to get the boiler repaired and serviced whilst he was there and that he took the time to explain everything properly. Thank you for your kind comments about both the work and the customer service. Being a small family business, it's important to us that customers feel looked after from the first phone call through to the job being completed. We really appreciate your support, and if you ever need us again, we're only a phone call away.

  • Michelle N
    10

    Boiler banging and struggling to ignite

    Posted 05 June

    Nigel was absolutely amazing at resolving the issue and knew his stuff. A part that should have been replaced years ago hadn’t during previous services. Will definitely be using him again in the future. Would highly recommend.
    Verified reviewer
    Job location: DE55

    Response from N&L Heating LTD

    Thank you Michelle for taking the time to leave a review. Fault finding can sometimes uncover issues that have been missed previously, so I'm pleased we were able to get to the root of the problem and get your boiler running as it should. Your recommendation means a lot to us and we're glad you've found a heating company you can rely on for the future. If you ever need us again, we're only a phone call away.

  • 10

    Quick, efficient and completed as agreed

    Posted 04 June

    Communication to organise extending an existing outside tap was quick and times was agreed swiftly. Luke came round on time, was plesant and polite. He finished the work and showed me what he had done which was exactly as agreed and looked great. There was no mess and he took away all old parts Price was agreed prior with no hidden extras on completion. I would highly recommend Nigel and his team, we have used them before and always pleased with thier work.
    Verified reviewer
    Job location: DE56

    Response from N&L Heating LTD

    Thank you Leigh for your continued support and for trusting us with another job. Luke will be pleased to hear your comments. We always aim to turn up when we say we will, complete the work as agreed and leave everything clean and tidy afterwards. We also pride ourselves on having no hidden costs, so you always know exactly what to expect. We're delighted you're happy with the finished result and look forward to helping you again in the future.