NextGen Tech Services

to deliver reliable, practical IT and technology solutions for homes and small businesses.

All members of our team are educated at Birmingham City University (BCU), combining academic knowledge with real-world, hands-on experience. This allows us to approach technical problems methodically and provide solutions that are both effective and long-lasting, rather than quick temporary fixes.

Our work is hands-on and problem-focused. We provide on-site PC and laptop repair, including diagnostics, performance issues, hardware upgrades, system reinstalls, and general fault finding. We also support home and small office IT setups, helping customers resolve everyday technology problems clearly and efficiently.

We offer network and Wi-Fi support, including router setup, Wi-Fi optimisation, cabling, and network troubleshooting. Our background in structured networking and IT systems allows us to diagnose issues accurately and ensure stable, secure, and well-organised setups.

In addition, we provide CCTV installation and support, covering camera installation, positioning, configuration, and basic maintenance to help improve security at homes and business premises.

Samuel handles customer communication and service coordination. From your first enquiry through to job completion, you will always know who you are speaking with, what work is being carried out, and what to expect next. Clear communication, reliability, and professionalism are a key part of how we work.

We believe good IT support should reduce stress, save time, and prevent repeat problems. Our aim is not just to fix an issue for now, but to ensure systems are stable, secure, and easy to use going forward.

We are approachable, professional, and committed to doing things properly. If you’re looking for dependable PC repair, network support, or CCTV assistance from a team that takes pride in their work, we’d be happy to help.