We had new pipe work fitted and changed in our bathroom, and supplied both the bath and shower to allow for accurate measurements, however when we came to fit the shower it was far too low - before the bath is fitted it is below head height for my partner, and will be even lower when the bath is fitted. I communicated with the plumber to resolve the issue and agreed with his offer to come back and rectify the issue, however he has contacted us to advise he cannot do this due to personal circumstance. I sympathise however we also now have no offer of resolution for this issue.
Response from Newell and Sons Plumbing & heating
We apologise for a miscommunication regarding a return visit, we are pleased that you were happy with our return visit on the 7.6.25 where we altered the pipework for the new shower. As a gesture of goodwill we also fitted your bath and shower for free.