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Reviews

  • 10

    Boiler conversion and 1 x rad replacement

    Posted 11 June

    Very friendly professionally run family company, Engineers excellent, very courteous, Have used before and will use again!
    Verified reviewer
    Job location: HP3

    Response from Neptune Heating & Plumbing Ltd

    Thank you for the amazing feedback. Neptune always aim to provide excellent workmanship and customer service. Thank you so much for using Neptune

  • 10

    Leaking boiler repair

    Posted 28 May

    Prompt response, competent and knowledgable engineer. Resolved the issue no problem. Will use again.
    Verified reviewer
    Job location: HP10

    Response from Neptune Heating & Plumbing Ltd

    Dear customer, Thank you for your lovely feedback and thank you for using Neptune

  • 10

    Fit new kitchen sink and tap

    Posted 17 April

    Great communication during the whole process. Could not fault the installation and service, Harry and Chris exceptional customer service, well done. Good company I'd highly recommend
    Verified reviewer
    Job location: HP1

    Response from Neptune Heating & Plumbing Ltd

    Thank you for your amazing feedback, we aim to provide first class customer service and workmanship. Thank you for using Neptune

  • 10

    I was lacking hot water for months and Neptune fixed the problem.

    Posted 14 April

    I had an engineer called Peter. He had to come back three times until the problem was sorted. He informed me of new problems her found, needing new parts and therefore needing to return a few times until boiler and hot water was sorted properly. He was very thorough, ensuring hot water and heating issues were sorted. Multiple engineers from other companies have come but never fully fixed the problem (on going since covid)! I am certain the problem is finally fixed as haven't felt the water this hot in years (just warm or cold)! Really pleased he managed to sort the problem.
    Verified reviewer
    Job location: EN8

    Response from Neptune Heating & Plumbing Ltd

    Dear customer, we really appreciate your amazing feedback. We aim to provide the best workmanship and customer service. Thank you for choosing Neptune

  • 10

    Landlord gas safety

    Posted 24 March

    I am a landlord, and I use Neptune for my properties and they have always helped me and been very professional
    Verified reviewer
    Job location: HP1
  • 10

    leak on pipe

    Posted 21 March

    We have used Neptune for years, they are polite and professional and excellent rate. We had a leak on a pipe and we called and someone was around within 1 hour and fix the issues. Excellent service!!!!!!
    Verified reviewer
    Job location: HP2