Reviews

The engineer arrived on time. As the relocation of the boiler flue was not straight forward due to obstructions and having to meet gas regulations the engineer used his experience to complete the job to a high standard. The work was carried out professionally to a high standard. The price quoted was the price paid with no hidden charges.

Initially I booked a standard boiler service for both our boilers. Ryan came and tested the system and found there was a gas leak on one of the supplies. He figured out where the leak was and isolated the supply,0 so that we weren't left without heating/hot water in our home. He reviewed both systems and made recommendations for remedial work to bring them up to standard and make them safe. At every point he made sure to explain everything to us in a way we could understand. He also completed the remedial work. I honestly couldn't ask for a more honest company, I will definitely use them again

The team at Nelson Plumbing were proactive, punctual, and polite. They talked me through what was happening, tidied up nicely afterwards, and did great jobs on setting up the new boiler and shower.

Out of the 3 companies that was suggested to us this was the only 1 that was able to help. Tom was very polite and completed the job in a professional manner

Communication from start to finish with Hayley has been wonderful, fast turn around on making a booking and Tom was helpful and efficient on the day - Great service.

Always great communication via WhatsApp. Plumbers also pleasant and talk you through everything. A pleasure to have them in the house. They get the basics right - communication, customer service, reliability.