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Neil Robertson Plumbing & Heating Ltd

9.88/10

Taunton, Somerset

Checkatrade member since February 2015
10

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • LPG Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • LPG Boiler Installation
  • Emergency Central Heating Repair
  • LPG Central Heating Servicing / Repair

Customer Reviews

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9.88 /10

Based on 79 reviews over the past 12 months

Quality of work

9.83

Reliability

9.88

Communication

9.91

What customers are saying

AI-generated from customer reviews over last 24 months

This plumbing company receives outstanding feedback for its professional, polite, and friendly staff, from the office team to the engineers. Customers are consistently impressed with the quick, reliable service and the high standard of clean and tidy work.

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Reviews (804)

  • 10

    Very efficient and very helpful

    Posted 24 April

    Made an inquiry in the morning for pipe work alterations to fit a Washing machine and by 4 pm the plumber ( Lola ) assessed and sorted the work out. Nothing was too much trouble, friendly and helpful. I will definitely use again.
    Verified reviewer
    Job location: TA3
  • 10

    5 Star Plumbers

    Posted 22 April

    This company, in the first instance tried to solve my problem via email from me and after three tries to rectify it, I requested a call out. Told they would attend within the next 2 hours, which they did. Problem was woke up freezing and after their engineer had been, was toasty by lunchtime. Could not be happier.
    Verified reviewer
    Job location: TA21
  • 10

    Brilliant all round.

    Posted 22 April

    Brilliant workmanship and friendly workers. Brilliant job done
    Verified reviewer
    Job location: TA2
  • 10

    Professional from inception to completion.. Highly recommended

    Posted 22 April

    Neil Robertson Plumbing has recently undertaken some remedial work at a rental property and the results are stunning, as if there was never an issue. Lewis worked efficiently, politely and with great accuracy. As a result I instructed them to complete some new installations at my home address.. Different engineer (Colin I believe) but same exacting standards with polite and efficient traits. Billed correctly and on time by an exceptionally efficient office team. Would recommend to anyone wanting a job done well, first time.
    Verified reviewer
    Job location: TA1
  • 10

    A very satisfied customer

    Posted 22 April

    I have recently used this company for various plumbing requirements. From the beginning phone call to the office I was greated with a friendly lady taking all my details. Suitable appointments were made for both my Boiler service and the installation of a heated towel rail. The service engineer was very efficient and knowledgeable. The lovely lady who came to install the heated towel rail was very efficient and tidy.
    Verified reviewer
    Job location: TA1
  • 10

    System replacement

    Posted 11 April

    Full boiler, hot water tank and radiator valves replacement. Also fitted WiFi controlled thermostat. All work completed professionally within allotted time and budget. Very clean and tidy work.
    Verified reviewer
    Job location: TA1

Photos

Company Info

Owner

Mr Neil Robertson

Ltd Company

11 years on Checkatrade

VAT Registered

Yes: 586334121

Domestic WorkFree EstimatesInsurance Work Undertaken24 Hour Call-out

We are a local family run company who carry out quality plumbing and heating work. We are a friendly and reliable company who have been providing service for over 30 years now, taking pride in our friendly customer service.


We do anything from small tap washers to installing a complete new heating system in-house with multi zoned heating using both radiators and/or underfloor heating.


Neil was one of the select few to join the "Worcester Members Panel".


Please feel free to give us a call to discuss any requirements you may have.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since February 2015

Individual checks

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  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

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  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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