We contacted NDL plumbing in bromsgrove to connect a countertop dishwasher! Firstly they charged £160 for 15 minutes work! No parts were supplied,they connected a waste pipe which still had a safety cap on end thus resulting in the dishwasher not draining we didn’t realise that this was the problem so we disconnected Ubend because we thought it was leaking then we discovered the safety cap was still connected to waste pipe which they had connected that way. Unable to put pipework back together properly without it leaking we had to instruct another plumber to correct NDL plumbing mess!
Response from NDL Plumbing and Heating LTD
Sorry to hear you have had a bad experience, but for a same day appointment and parts was supplied as you didn't have the connections to connect it. We discussed on the phone that there's a call out fee and an hour rate and you was happy. No plumber will charge you 15 minutes it will always be an hour even if its 5 minutes. We also got you to put the dishwasher on and everything was fine while we was there.