Reviews

  • 10

    Great Service

    Posted 1 day ago

    I messaged Brandon at the end of last week to ask about fitting and supplying new taps in bathrooms. With a quick response, this was completed today, a week later. Really happy with his work and would happily recommend him.
    Verified reviewer
    Job location: WR11
  • Donna E
    10

    New outdoor tap

    Posted 1 day ago

    Brandon fitted a new outdoor tap for me today, brilliant service, very quick and reliable. Would definitely recommend and use again 🙂
    Verified reviewer
    Job location: WV14
  • 10

    Drain blockage

    Posted 28 April

    NDL Plumbing and Heating were called out for a drain blockage. The job proved to be much more complicated than initially thought. Brandon and his partner worked tirelessly to resolve the issues, were polite and explained the situations well. Price was fair and they left everything clean and tidy (despite the job being extremely messy!) Wouldn't hesitate to use this company again.
    Verified reviewer
    Job location: B60
  • Lesantha H
    9

    Potential water leak

    Posted 04 April

    Ceiling bulging in the hallway, potentially from a leak as the bathroom is above. Brandon came and investigated, to find signs of a previous leak and put my mind at ease of no further leaks. He communicated well, talked me through everything and advised on next steps.
    Verified reviewer
    Job location: WV3
  • Tracey A
    0

    Beware of these bandits!

    Posted 12 March

    We contacted NDL plumbing in bromsgrove to connect a countertop dishwasher! Firstly they charged £160 for 15 minutes work! No parts were supplied,they connected a waste pipe which still had a safety cap on end thus resulting in the dishwasher not draining we didn’t realise that this was the problem so we disconnected Ubend because we thought it was leaking then we discovered the safety cap was still connected to waste pipe which they had connected that way. Unable to put pipework back together properly without it leaking we had to instruct another plumber to correct NDL plumbing mess!
    Verified reviewer
    Job location: WR14

    Response from NDL Plumbing and Heating LTD

    Sorry to hear you have had a bad experience, but for a same day appointment and parts was supplied as you didn't have the connections to connect it. We discussed on the phone that there's a call out fee and an hour rate and you was happy. No plumber will charge you 15 minutes it will always be an hour even if its 5 minutes. We also got you to put the dishwasher on and everything was fine while we was there.

  • 10

    Really quick service!

    Posted 05 March

    NDL contacted me within 10 minutes of me posting my query. They were just about to finish a job a few miles away and came round within the hour to look at the job and quote for it. The quote was fair, and the job was completed 30 minutes later. Very quick, clean and professional.
    Verified reviewer
    Job location: WR10