Reviews

  • 3

    Holiday Accommodation Regular Clean

    Posted 17 May

    Kate was great to start with and when I noticed that her liability was not sufficient I asked if we could meet to see which was the best way forward to include the extra she had to pay into the weekly cleaning costs. She then became quite curt with her messages and in the end refused to meet to discuss finer details. Very Disappointing! And Quite rude actually.
    Verified reviewer
    Job location: TD11

    Response from Natural clean

    You initially asked for a lower hourly rate, then requested i double my insurance cover adding £60pm to my costs. At that point it was clear the arrangement wasn’t sustainable, so i chose not to proceed. That decision wasn’t rude it necessary. Kate

  • 10

    Cleaning factory

    Posted 07 May

    This company is absolutely fabulous, Great staff, Amazing communication and cleaning to an expert level of service! 5***
    Verified reviewer
    Job location: TD15
  • 9.5

    Cleaning B&B rooms and also our Self Catering apartment 7 days a week

    Posted 29 November 2024

    We have been lucky here at Mill House B&B to have worked with Kate from Natural Clean for 4 years. Kate always arrives punctually with a happy smile ready to start work which we appreciate every day and deals with every cleaning task in her stride! We work 7 days a week here in the season and she works with the same upbeat enthusiasm till the last day
    Verified reviewer
    Job location: TD5