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Reviews

  • Lauren G
    10

    Shower upgrade

    Posted 18 January

    Really happy with the work, Shane was communicative and responsive to ideas and suggestions and then happy to embellish on them once the vision was explained. Would recommend and use again
    Job location: RG30

    Response from Natuca

    Thank you for your support and for your lovely feedback regarding the team.

  • 10

    Underfloor heating fault

    Posted 13 January

    Extremely pleased with this company. Underfloor heating fault diagnosed. New parts ordered, and fitted. All work fully explained, by very pleasant workman.
    Verified reviewer
    Job location: RG21

    Response from Natuca

    Thank you for choosing to use Natuca and we're glad you're pleased with the work and the team

  • Denise R
    10

    Fitting a new tap

    Posted 07 January

    Nautical plumbing (Shane) were excellent and I would certainly use them again
    Job location: TW11

    Response from Natuca

    Thank you for choosing to work with Natuca, we are glad that you are happy with the service provided and look forward to working together again

  • Diana R
    10

    Underfloor Heating

    Posted 15 December 2025

    Shane is very professional. He was very helpful from my first contact with him. He fixed the problem with my underfloor heating and I have asked him to do a yearly service on the pump/manifold so that my underfloor heating operates as it should.
    Job location: KT21

    Response from Natuca

    Thank you for your kind feedback. We look forward to seeing you again for your annual service

  • 10

    Leaking stop cock

    Posted 13 December 2025

    We had a leaking stop cock. Shane was able to make time to come out and help us at short notice. He came at the agreed time and carried out the work quickly and easily. Shane was very professional and left the space tidier than it was. I am so happy to have found such a helpful trustworthy plumber.
    Verified reviewer
    Job location: TW2

    Response from Natuca

    Thank you for choosing Natuca to be your trusted plumbing and heating engineers. We enjoyed working with you

  • 10

    You won't find a better plumber!

    Posted 11 November 2025

    Shane was excellent (as was Dexter). Arrived on time, reviewed the required work and confirmed what was needed. Explained what he was going to do, and why, in detail. Also provided additional background as to how the system works. Worked quickly, cleanly and efficiently to complete the job within the estimated time. Also happy to discuss possible other work for the future. All round excellent, would definitely use again.
    Verified reviewer
    Job location: TW20

    Response from Natuca

    Thank you for your kind words and your support. We look forward to future projects together. We will pass on your comments to the team.