FLOORING SCENE LTD

Reviews (10)

• 10

  Flooring

  Posted 05 August 2025

  Would highly recommended flooring scene.They just completed our office floors and was very professional
  Verified reviewer
  Job location: CM8
• 9.25

  Removal of existing flooring, digging down to concrete, laying a new DPM and then a new floor laid.

  Posted 10 February 2022

  Pre-sale service was great and the flooring was fitted expertly and to the highest standard. Very disappointing follow up once the invoice was settled, however, still waiting for a report and guarantee 4 months on despite numerous chasers.
  Verified reviewer
  Job location: CM3
• 9.75

  Laminate flooring to hall; carpet to stairs

  Posted 22 September 2021

  Excellent workmanship, very quickly undertaken, and reasonably priced.
  Verified reviewer
  Job location: RM14
• 1.25

  Fit lounge and hall/stairs and landing carpets

  Posted 28 July 2021

  Disgraceful. They took an age to provide samples and a quote and then fitted it so badly that they ripped the carpet (and tried to hide it), broke a radiator valve, broke the door handle and knocked chunks out of the skirting. They then took 3 months to replace the carpet using every excuse imaginable not to do the work. They then have the gall to chase for payment the day after the invoice was received. I advise you not to deal with this company
  Verified reviewer
  Job location: GU19

  Response from FLOORING SCENE LTD

  This is a gross misrepresentation of these events. Our service was as best as it could be in and during very difficult Covid -19 pandemic and the issues that arose from it. He chose the supplier to use for his carpets. Samples took much longer than we would expect due to staff off on furlough and supply issues and was out of our control but we got them to him at our earliest convenience. Yes, our fitter unfortunately accidentally knocked a door handle and radiator valve when moving into place the heavy & long carpet and he has been reimbursed by us for these replacements. Also, yes we did identify a rip and we tried to temporarily repair the rip but at no time did we try and hide it! As professionals we had to contact the manufacturers to assess if this was a fault in the product or a fitters error. This assessment took way longer than it should but not due of lack of trying & chasing on our part but again, due to Covid - 19 issues and staffing issues at the suppliers. We replaced the carpet at our expense and removed and reinstated all furniture.

• 10

  Luxury Vinyl Click Flooring

  Posted 12 March 2020

  Danny my floor fitter was fabulous, my flooring is beyond what I expected, I’m so so happy with it, definitely recommend Danny from here to fit your flooring.
  Job location: CM1
• 6.75

  Floor sanded and varnished

  Posted 17 December 2019

  The work conducted was of good quality although this did take a day longer than I expected. When quoting the job the owner agreed to throw in some free of charge floor cleaner for the kitchen floor as a gesture of good will. Once I paid he was no where to be seen constantly agreeing to drop off the cleaner and then not contacting me when he eventually didn' turn up. On my last time of chasing I was told to not 'overreact and take liberties or he would not drop it off,' a reply that was totally unwarranted (given that he had agreed this in order to secure the business) and very rude.
  Verified reviewer
  Job location: CM15