Reviews

Response from Mulgas Ltd

Anyone reading this will see this review is inconsistent with our reviews. This is because virtually all our reviews are very good. This doesn't happen easily and we strongly believe its because we are very good at what we do and work very had to satisfy customers. Some faults are difficult some easier and we never know which we'll be dealing with until after the event. When the fault is difficult it's not always possible to diagnose in one or two visits especially when the fault is intermittent and not present on our visits, like in this case. We've been clear & transparent with our customer about the intermittent nature of the fault and it not being present and therefore made clear we are estimating for the most likely cause with the knowledge it could need a further visits & parts. We've also only ever gone ahead with any work once the land lord has accepted our estimate. The boiler has also always been working on our arrival plus working when we've left, this is the nature of intermittent faults. We strongly dispute this review.