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Reviews

  • Keeley S
    10

    Checking boiler fault - diagnostics

    Posted 3 days ago

    Good communication and honest feedback of the situation. Quick response. Video provided of the issue.
    Job location: LS8
  • Ben L
    10

    Great service, very thorough, open and honest.

    Posted 28 April

    Arranged boiler service. Some other issues were spotted and parts replaced. Very thorough and explained what needed doing, why, showed images etc, offered repair or replace prices where appropriate. Prices seemed fair to me. Will use again.
    Verified reviewer
    Job location: BD11
  • 10

    Clear and to the point

    Posted 03 April

    Very quick and detailed first email with price and to the point. The engineer arrived a bit early and was friendly, did the job as requested, no complaints would recomt
    Verified reviewer
    Job location: LS13
  • 10

    Excellent service

    Posted 31 March

    Helped me via what’s app video extremely happy with the service . Would recommend
    Verified reviewer
    Job location: HD6

    Response from Mr Reactive LTD

    Thank you for your kind feedback, Karen! We’re really glad we could assist you quickly via WhatsApp and get everything sorted. We’re always happy to help customers across the HD1 to HD5 areas with fast and reliable service.

  • 9.67

    Great experience

    Posted 30 March

    I had a HIVE heating control unit. Booking was really easy, they had good availability and were able to come in the afternoon as I asked. I also asked if the engineer could wear a mask as I'm immunocompromised which he was happy to do. It was all done quickly and easily. Would happily use them again.
    Verified reviewer
    Job location: BD18

    Response from Mr Reactive LTD

    Thank you, Amy, for your lovely review! We’re pleased you found the booking process easy and the service smooth from start to finish. We always aim to provide reliable heating services across BD1 to BD18 and really appreciate your recommendation.

  • Victoria A
    10

    Quick Response

    Posted 27 March

    They responded quickly, were able to attend to the boiler the next day, and were also able to accommodate an additional query I had on the day in question, when discussing the supply of new parts, etc. They were also willing to show me a visual inspection of the damaged part in question and outline what went wrong before repairs took place.
    Verified reviewer
    Job location: HD6

    Response from Mr Reactive LTD

    Thank you, Victoria! We’re glad you were happy with our quick response and clear explanation before the repair. Providing efficient boiler repairs across HD1 to HD5 is what we pride ourselves on.