Reviews

Response from MPD Plumbing & Heating Limited

We want to start by saying we are extremely upset by this review as it's a total defamation of my character as a businessman and person. You were not refused a quote, we agreed to come and look at the job as you wanted it fixed immediately and then take it from there. Without seeing it we would not be able to give a price and we certainly don't just provide prices over the phone without seeing what work is entailed. We told you our hourly rate before commencing with the work hence being at your property for 5.5 hours. We completed all the work as per our paid invoice along with some additional work. You've also stated you were a vulnerable customer. I believe your wife was pregnant but was also not even at the property whilst I was there. We pride ourselves on the highest quality of work so we are unsure why it has taken nearly two years for this to come about. We have offered to call you but you have refused that request.