Response from Move For You Removals Ltd
Thank you for your feedback. We have reviewed the matter in detail, and as previously communicated, we are unable to take responsibility for the damages reported. You have booked a basic loading and offloading service only, and all packing was carried out by yourself beforehand. You were present throughout both stages of the move and you were able to observe the entire process. Our team handled all items with care. There were no incidents of dropping, hitting, or mishandling any goods, and no damage occurred to the items we handled during transit. Thank you and all the best to your new home.