MKS Carpentry and Building

Reviews (47)

• 10

  Victorian House Renovation

  Posted 05 March

  We bought a Victorian house in the New Forest, and it turned out to be in a worse shape than we realised. Finding MKS was great though, they've been really helpful, down to earth and honest. They've stuck to the quoted budget, given really useful advice, and we'd thoroughly recommend them, and will be using them again.
  Verified reviewer
  Job location: SP5
• 10

  Reliable, trustworthy & brilliant workmanship.

  Posted 02 January

  A number of projects with MKS. Top quality work, brilliant knowledge & reliability, and an all round great group of workers. I’d fully trust these with any future project, with the added help and advice given from these, when needed. I’d look no further than these in the future.
  Verified reviewer
  Job location: SP6
• 10

  Excellent extension, garage conversion and rennovation

  Posted 31 December 2025

  Had a rear extension, garage conversion and substantial renovation and changes to existing structure completed by Mike and the team. Cannot praise them highly enough! Completed ahead of time (12 weeks for a planned 16 week project), bang on budget, and excellent quality. Super helpful throughout, offering excellent value and advice, and always willing to talk through and help with decisions with not being pushy - in fact Mike often suggested and sourced a better but cheaper option which kept the same quality whilst helping us achieve our dream build. The wider team were fantastic and equally
  Verified reviewer
  Job location: SO22
• 10

  Reliable and friendly company

  Posted 26 September 2025

  Very speedy with all enquiries and a great team to work with and gave us all options available. Nothing was too much trouble! Stress free and very happy with the work completed! Highly recommend.
  Verified reviewer
  Job location: SP4
• 0.33

  Wrong specification

  Posted 25 May 2025

  Company charged a third up front, offered a cash deal which was later changed and demanded VAT be paid on the whole project. Ignored the specification sheet provided at first meeting, inaccurate quote. Failed to involve building services despite having written instruction from day one to do so and repeated email requests which were acknowledged then ignored. Over charged for skip, work done was to wrong specification and had to be redone. Used subcontractors for almost all of the work, was not present on site after day 1. Total loss of trust.
  Verified reviewer
  Job location: BH24

  Response from MKS Carpentry and Building

  Our payment terms, including the deposit requirement, were clearly outlined in the original quote you accepted. These help cover upfront material and labour costs, particularly where trust is still being established. If there were concerns, we would have welcomed a discussion early on to avoid misunderstandings. The scope of work was based on the information and task list you provided. Any omissions or changes after quoting would naturally require review and adjustment. Building control is typically the client’s responsibility unless otherwise agreed at the quoting stage. As we weren’t instructed to handle it, it wasn’t included in our scope. While there was an error with the insulation initially, we identified and corrected it before the walls were closed. The material was upgraded and the issue resolved without delay to your timeline. Our team includes both employees and regular collaborators. Michael, a qualified carpenter, led the work onsite with our usual team—not random subcontractors, as suggested. We made repeated efforts to maintain respectful communication, but the tone of interactions became strained and unproductive. We’re committed to high standards and regret this project did not conclude more constructively. We wish you the best with the remainder of your build.

• 10

  Loft Conversion Roofing

  Posted 18 May 2025

  The guys from MKS Carpentry were all very professional, their work ethic was spot on, and the quality of their work was outstanding. Very happy customer would recommend to anyone.
  Verified reviewer
  Job location: BH9