Reviews

  • 8.33

    Very thorough

    Posted 28 April

    Came round did a diagnostic and quickly got the part and got to work on the boiler. Very efficient as I was out off hot water. He ensured the heating and hot water was fully working before leaving giving everything a test run and not rushing. Even got a courtsey call the following day to ensure everything was still ok. Would recommend and use again.
    Verified reviewer
    Job location: DE23
  • 10

    Fantastic service!

    Posted 23 April

    I was in such a panic on a Sunday morning seeing water dripping through my ceiling, but Mo rang me straight away when I requested the job and he was brilliant. Calmed me down on the phone and was at my house fixing the problem by the early afternoon. Explained the issue and the options we had and got straight on it. Amazing communication start to finish, Mo even rang me a few days later to check everything is still okay. Can’t recommend him enough!
    Job location: DE22
  • 10

    Excellent service

    Posted 21 April

    I'm really happy with the service I received. Mo explained everything clearly and did a really good service and I'll continue to use them and would highly recommend
    Verified reviewer
    Job location: DE21
  • 9.33

    It is a yes!

    Posted 21 April

    Responsive and a pleasant professional. Highly recommend.
    Verified reviewer
    Job location: DE65
  • 4.33

    Assumes customer has no knowledge of system

    Posted 20 April

    Mo arrived a couple of hours after contact, I explained that the boiler was tripping out every night. So he came in and took all the panels off, re-pressurised the boiler to higher than it's norm. Reset it and it started up. I said that I had reset it every morning but he said all done , took his money and left. Next morning it tripped out again as I said it would. So what exactly did I pay for?
    Verified reviewer
    Job location: NG9

    Response from Midlands Gas & Plumbing

    Thank you for your review, David. I attended promptly and restored the boiler’s operation at the time. You did not contact me afterwards to advise the fault had reoccurred, so I was not given the opportunity to return and reassess. As explained during the visit, the boiler is of significant age, has not been regularly maintained, and many parts are now obsolete. I advised that an upgrade would be the most reliable long-term solution. Please feel free to get in touch to discuss this further.

  • 10

    Boiler servising

    Posted 17 April

    Mo arrived on time. professional and polite. Highly recommend, I would use this company again.
    Job location: NG9