Reviews

  • 10

    Excellent company.

    Posted 2 days ago

    Mark and Danny renewed my flatroof that was in a terrible condition. They were a pleasure to have around and nothing was to much trouble for them. They found lots of broken roof tiles as well which they replaced. They also took before and after photos of their work and passed them on to me which is a great idea. Definitely recommend this family company.
    Verified reviewer
    Job location: BN41
  • Christian L
    10

    Roof felt repair

    Posted 4 days ago

    The team repaired the felt on my aging tiled roof. The job was completed quickly and to a high standard with photos showing the repair along the way. Being a two story house it was good to see the photos of the work. Good communication throughout the project.
    Verified reviewer
    Job location: BN7
  • Christian L
    10

    Roof repair

    Posted 5 days ago

    The team repaired our ageing roof felt. They worked quickly and to a high standard. Good communication throughout including follow up photos.
    Verified reviewer
    Job location: BN7
  • 10

    No nonsense roof repairs

    Posted 14 August

    I have used Hansen Roofing twice. Firstly for fascia updating, secondly for cracked roof tiles renewal. Both times I have been happy with the quality, speed and price of the work. I would recommend. : o)
    Job location: BN3
  • 0

    AVOID!! Gives tradespeople a bad name

    Posted 03 August

    Mark could do the job in the time frame needed, even though he was twice the price, we agreed to the quote. Which turnout to be nearly £400 for 40 mins work. He ‘completed’ the job, I paid in full and later found out the roof was not done which delayed the other work. He came round to inspect, blamed me for the error and wanted more money. I said that wasn’t fair, I’m not a roof expect and that would make him 4 times more expensive an other quotes. He stormed out and hasn’t replied to any messages since. Would aviod unless you want to be ripped off for half a job done
    Verified reviewer
    Job location: BN3

    Response from Hansen Roofing Services

    I quoted to repair the tiles around a velux window which the customer excepted my quote and i then carried out the repairs which he was very happy with. A week to 10 days later i received a phone call from the customer saying that the solar panel installers had broken tiles and some had slipped down the roof which was in a completely different part of the roof from my repairs. I advised him to get the solar panel installers to repair the damage they had caused because I would invoice him again. He wanted me to repair the roof for free even though another trade caused the damage.

  • 10

    Friendly and professional roof repairs

    Posted 12 May

    I needed quite extensive repairs to my roof and chimney. Mark was very helpful, explaining what the problems were and how the repairs would be done. He arranged for scaffolders and he and Danny carried out the work quickly and professionally. They are both very friendly and helpful and I would definitely recommend them.
    Verified reviewer
    Job location: BN2