Homeowner
Trades
Posted 21 November 2025
Response from MGM Tiling Solutions
Check A Trade advised me to reply putting my side across. Firstly I only ever take full payment on completion of job to both mine and customer’s satisfaction. I did obtain a small amount (£70) towards materials for job. This was optional and customer was not pressured to hand over cash if she didn’t feel comfortable doing so. She wanted me to complete job but on the second day I advised her sub floor was loose and would need rectified. She wanted me to tile on top as was selling house in 4 weeks. Customer became verbally abusive on phone and I advised her to get another tiler to complete work
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