Arranged a date and time to review the job and provide a quote, but didn't show up. Rearranged for the following week, but failed to show up again. Six hours of travel time wasted!
Response from Merton Garden Services
Hi
The missed appointment was as I stated looking for texts/whatsapp for full address then not realising till later that it was on the chat forum
Second time I had just not written it down in my diary, so obviously my thought, first bad review. Both times the appointments were missed, the customer didn't call or text me to let me know, if he had done so, I would have headed straight over as I live locally.