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Reviews

  • 9.33

    Various plumbing jobs

    Posted 1 week ago

    Mike is conscientious and helpful with choosing items for the job. He is a thorough worker and leaves everything neat and tidy. I am happy with how each job was completed.
    Verified reviewer
    Job location: PO9
  • 10

    Kitchen & Bathroom Leaks

    Posted 24 April

    Mike replaced hot and cold valves in kitchen sink monobloc tap. Also identified bathroom shower unit leak and replaced thermostatic bar. Work was carried out quickly and efficiently. Also gave helpful advice.
    Verified reviewer
    Job location: PO19
  • 9

    Fixing leak

    Posted 01 April

    very good
    Verified reviewer
    Job location: PO20
  • 10

    Replaced cold water tank in loft

    Posted 25 March

    Mike did a great job for us at short notice. His communication was excellent and he arrived and finished on time. He takes a lot of pride in his work and there was no mess during or after the work was completed. Very friendly and helpful and was confident that he could find a solution to the problem which was not straight forward. Would highly recommend.
    Verified reviewer
    Job location: PO7
  • 9.33

    Repairing dripping internal stopcock

    Posted 19 March

    The plumber arrived on time(0800) after discussing the work and agreeing the cost during the previous evening. Very helpful in finding alternative stopcock when the house stopcock was found not to be closing and offered advice on future action to take. Work re-packing and checking the stop-cock was carried out carefully and very cleanly and he maintained a helpful and cheerful attitude throughout the whole process - would certainly use him again.
    Verified reviewer
    Job location: PO10
  • 0

    Not a happy experience

    Posted 18 March

    I don't think he would understand the concerns of the clients willingly. Very impatient when I ask my concerns that I've mentioned in advance. He just investigated what he concerned and ignoring my concerns that's I mentioned in advance.
    Verified reviewer
    Job location: PO9

    Response from MC Plumbing Services

    We are sorry to hear that the customer feels dissatisfied with the service provided. We made multiple attempts to address his concerns, including adjusting our fees and offering helpful advice about his plumbing issues. Despite our efforts to clarify the situation and provide recommendations, there were ongoing communication challenges, and we felt our attempts to assist him were met with confusion and resistance. We remain committed to providing the best possible service to our customers.